701 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 1+ members
  • Located in Canada
  • Has collected more than 1000 items on Envato Market
chrismccoy says

when going to a product I have bought, when clicking the download item from the product page, it just takes me to the downloads section with no file download.

curious if anyone else has this issue.

382 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
MelforDMThemes says

Maybe you reached the limit again?

701 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 1+ members
  • Located in Canada
  • Has collected more than 1000 items on Envato Market
chrismccoy says

Maybe you reached the limit again?

nope first try

741 posts
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
+4 more
Orbital_Themes says

You’re right, it takes you to your downloads page, which in your case can be an issue having bought over a thousand items.

109 posts
  • Has collected 100+ items on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Sells items exclusively on Envato Market
miroslavzv says

no its not because of limit or something like this or how man y items you bought, i have the same problem

109 posts
  • Has collected 100+ items on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Sells items exclusively on Envato Market
miroslavzv says

And Yes i am already noticed this problem with no answer from staff http://themeforest.net/forums/thread/captcha-popup-login-and-item-downloads/57499?page=1#518386

701 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 1+ members
  • Located in Canada
  • Has collected more than 1000 items on Envato Market
chrismccoy says

You’re right, it takes you to your downloads page, which in your case can be an issue having bought over a thousand items.

ya sucks. (2500+ items) ;)

701 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 1+ members
  • Located in Canada
  • Has collected more than 1000 items on Envato Market
chrismccoy says

anyone know if envato is looking into this?

2378 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says

Not trying to hijack this thread but I also noticed that on your dashboard, the news section / announcements on the right of the page all the links are screwed up – some work most all go to one entry only…. boat seems to be springing rather a lot of leaks lately…..

Jonathan

701 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 1+ members
  • Located in Canada
  • Has collected more than 1000 items on Envato Market
chrismccoy says

hopefully this is fixed soon

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by