268 posts
  • 5 Years of Membership
  • Affiliate Level 1
  • Author Level 2
  • Blog Interview
+4 more
harrykirkby
says

Is there anyway I can email all of my customers and ask them to rate my files so I can put one up for Free File of the Month?

8176 posts
  • Author Level 6
  • Trendsetter
  • Weekly Top Seller
  • Community Superstar
+8 more
doru
says

no

639 posts
  • Author Level 2
  • Collector Level 2
  • Exclusive Author
  • 3 Years of Membership
+1 more
Crakken
says

Would be great though :P

5492 posts
  • 5 Years of Membership
  • Affiliate Level 1
  • Australia
  • Author Level 3
+5 more
Australia
says

Surely envato, could subscribe buyers confidentially to product updates for items they purchased.

i.e. Email….

Item number ….. Has just been updated, please click here to view changelog, here to comment, here to rate, or here to download new version.

12 posts
  • United Kingdom
  • Exclusive Author
  • 3 Years of Membership
wopre
says

it would be good but not for rating, maybe to notify for updates

5441 posts
  • Author Level 11
  • Moderator
  • Winner
  • 6 Years of Membership
+20 more
dtbaker
Moderator
says

Try to include something on the item page or the profile page or even within the item itself to subscribe buyers to your own marketing database.

eg: see some of my items for button ideas, or look through the popular items to see how different authors direct buyers to subscribe.

2782 posts
  • Most Wanted Winner
  • Feedback Guru
  • Winner
  • Meetup Participant
+23 more
contrastblack
Envato team
says

As dtbaker suggested, the best and pretty much only way to do this is if the buyers opt-in to your own mailing list, hence, if they are interested in updates, they leave their email. If not, the potential effect of being automatically informed for a one-off buy for a “sub-client” might become annoying for some. Also, keeping an “Updates Log” in the item description is nice, because those that are truly interested, check it out periodically, and re-download accordingly.

Alternately, of course there’s also Twitter, and again, it’s sort of a mix between the two… followers interested in hearing about updates the moment they hit the marketplaces simply add you willingly, and have access to such notifications within their own stream. If they don’t it means they don’t need it or just plain don’t care.

Disclaimer: this is a personal opinion, any lack of logic or plain straight stupid non-sense is copyrighted to me. Thanks. :D

by
by
by
by
by
by