2485 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Interviewed on an Envato blog
+8 more
urbazon
says

Hello!

Is it just me, or is formatting broken in e-mails that come from Envato? In my case, all paragraphs are joined, there’s no break between them. It’s happening since yesterday, or something like that.

460 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Became a Top 20 Author of the Month
  • Has sold $250,000+ on Envato Market
  • Had an item featured on Envato Market
+9 more
OrangeIdea
says

Yes, i’ve also got blank “Purchase Confirmation” mails.

6730 posts
  • Provided great contribution to our forums
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
+14 more
KingDog
Envato team
says

Could you open up a Support ticket and include a screenshot? Thanks!

2485 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Interviewed on an Envato blog
+8 more
urbazon
says

Could you open up a Support ticket and include a screenshot? Thanks!

Okay, I’ll do it as soon as I get back to my computer ;)

10 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
ImproveAudio
says

The same here. All the information is there, only without the correct formatting.

228 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+3 more
corethemes
says

Yup. Here as well.

1166 posts
  • Achieved the monthly Community Superstar Award
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
+2 more
TanyDi
says

Yup. Here as well.

Yes, my emails from GR and PD are the same. I tried to open a forum link in notification email and received ” Page not found ”.

1271 posts
  • Pulled off some great moustache to raise money or awareness for Movember Australia
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
  • Has collected 10+ items on Envato Market
+3 more
harmonikas996
says

My subsricption e-mails have a same problem! :S

2485 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Interviewed on an Envato blog
+8 more
urbazon
says

Could you open up a Support ticket and include a screenshot? Thanks!

Hey, Travis, I just opened a support ticked: Ticket ID #PVZ-226-15668

Cheers ;)

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Achieved the monthly Community Superstar Award
+11 more
JamiGibbs
says

Hi everyone! I’ve sent this issue over to the devs to look into. Thanks! :)

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