821 posts We're a nice team!
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ThemeFocus
says

Today afternoon when the site restart, I find a import error with the author earnings page sales count, I had check again and again still appear error.

My profile page showed sales as 2560 is correct. But I find the earnings page sales is 2548 lost 12 ( before show correct is 2560 when the site didn’t restart).

Then I Check Days Sales Details From The List:

---------—-

I count the list sales of April 2013 all days : My result is xx6 sales.
But the earnings page show April 2013 is xx4 sales.

Lost 2. It’s a math problems, maybe other month also have count problem so that here lost 12.

---------—-

Hope I had explained very clearly.

Any author also find your earning pages appear the same problem?

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loreleyyy
says

yes, I also just noticed a 3 sales difference between what’s on my profile and what’s on the earnings page.

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ThemeFocus
says

yes, I also just noticed a 3 sales difference between what’s on my profile and what’s on the earnings page.

Oh, means really is a bug. :)

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ChillThemes
says

I see it too, did you report to the devs?

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ThemeFocus
says

I see it too, did you report to the devs?

I just had click the “REQUEST STAFF REPLY” , you can report to the devs.

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Dzinc
says

Hi activetofocus, I’ve just put in a ticket to the devs, thanks for letting us know.

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KR_Music
says

Hi activetofocus, I’ve just put in a ticket to the devs, thanks for letting us know.
Thankyou, Dzinc.

Guys, and I have this glitch today: screenshots: https://lh3.googleusercontent.com/-Xbf-HyVtsxw/UXhj9PdK9aI/AAAAAAAAAAk/z6sHJk3RrBg/s622/why1.png

https://lh6.googleusercontent.com/-l8lmHHgjKD8/UXhkspH_HzI/AAAAAAAAAA4/Uvp_d9BqCWs/s783/why2.png

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jonathan01
says

So has anyone checked that the missing sales are just the amount of sales addition or is it also missing money on earnings? That’s the more important question I guess :)

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KR_Music
says

Shure! On my account with money all ok. Count $ is correct.

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Dzinc
says

Hi Jonathan, from what has been reported so far, it seems that only the total number of sales differs from the profile to the earnings page. Earning values remain intact and accurate.

However, if anyone does find anything else out of place, please do let us know. Thanks!

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