279 posts JoomFX.com
  • Elite Author: Sold more than $75,000 on Envato Market
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+3 more
joomfx says

I also have 3 sales less on the Earnings Page compared to the Profile Page. Also, I remember that I had 8 sales my first month and the Earnings page was showing it correctly. Now it shows that I’ve had 7 sales in my first month :)

106 posts
  • Has been part of the Envato Community for over 4 years
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  • Located in Australia
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+2 more
pjtops says

Same problem here, earning page and profile page totals differ.

162 posts
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anariel7 says

I have a problem too but it’s not on with the total number of sales. Single items sales number stayed the same although i had a couple of sales.

Cheers

162 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Won a Most Wanted contest
  • Has been part of the Envato Community for over 3 years
+4 more
anariel7 says

Now everything seems to be fine for me, the number of sales is correct.

Cheers


I have a problem too but it’s not on with the total number of sales. Single items sales number stayed the same although i had a couple of sales. Cheers
22 posts
  • Located in Australia
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compactcode says

My earnings page has 8 sales lesser than profile page. Is this something indicative about number of refunded sale?

I’ve had a dig around and this is correct. The profile page is incorrectly including refunded sales in the sales count. I’ve let the finance devs know so they can look into it.

53 posts
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  • Has collected 100+ items on Envato Market
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+1 more
InfiniWeb says

unrelated: Is it just me or is the top microlancer advertisement not closing after clicking “x CLOSE”?

22 posts
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compactcode says

unrelated: Is it just me or is the top microlancer advertisement not closing after clicking “x CLOSE”?

It’s not just you, I’m working on fixing that right now.

488 posts
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omarabid says


My earnings page has 8 sales lesser than profile page. Is this something indicative about number of refunded sale?
I’ve had a dig around and this is correct. The profile page is incorrectly including refunded sales in the sales count. I’ve let the finance devs know so they can look into it.

Any insights on how refunded sales work?

1043 posts
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+9 more
Pixelworkshop says

I never had refunds and I have a difference of 95 sales.

Christian_Fletcher
Christian_Fletcher Recent Posts Threads Started
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Christian_Fletcher says

Me to, I have 1 sale less on my earnings page, for march 2013. Anyway I get the corect amount of money and the profile sales counter is ok

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