290 posts JoomFX.com
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+4 more
joomfx
says

I also have 3 sales less on the Earnings Page compared to the Profile Page. Also, I remember that I had 8 sales my first month and the Earnings page was showing it correctly. Now it shows that I’ve had 7 sales in my first month :)

107 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
  • Has sold $1,000+ on Envato Market
+2 more
pjtops
says

Same problem here, earning page and profile page totals differ.

165 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Won a Most Wanted contest
  • Has been part of the Envato Community for over 4 years
+3 more
AnarielDesign
says

I have a problem too but it’s not on with the total number of sales. Single items sales number stayed the same although i had a couple of sales.

Cheers

165 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Won a Most Wanted contest
  • Has been part of the Envato Community for over 4 years
+3 more
AnarielDesign
says

Now everything seems to be fine for me, the number of sales is correct.

Cheers


I have a problem too but it’s not on with the total number of sales. Single items sales number stayed the same although i had a couple of sales. Cheers
22 posts
  • Located in Australia
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 5 years
compactcode
says

My earnings page has 8 sales lesser than profile page. Is this something indicative about number of refunded sale?

I’ve had a dig around and this is correct. The profile page is incorrectly including refunded sales in the sales count. I’ve let the finance devs know so they can look into it.

53 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $1,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
InfiniWeb
says

unrelated: Is it just me or is the top microlancer advertisement not closing after clicking “x CLOSE”?

22 posts
  • Located in Australia
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 5 years
compactcode
says

unrelated: Is it just me or is the top microlancer advertisement not closing after clicking “x CLOSE”?

It’s not just you, I’m working on fixing that right now.

516 posts Abid Omar
  • Has been part of the Envato Community for over 6 years
  • Has referred 100+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been a beta tester for an Envato feature
+7 more
omarabid
says


My earnings page has 8 sales lesser than profile page. Is this something indicative about number of refunded sale?
I’ve had a dig around and this is correct. The profile page is incorrectly including refunded sales in the sales count. I’ve let the finance devs know so they can look into it.

Any insights on how refunded sales work?

1045 posts
  • Became a Top 20 Author of the Month
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Pixelworkshop
says

I never had refunds and I have a difference of 95 sales.

Christian_Fletcher
Christian_Fletcher Recent Posts Threads Started
47 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Made it to the Authors' Hall of Fame
  • Has been part of the Envato Community for over 2 years
Christian_Fletcher
says

Me to, I have 1 sale less on my earnings page, for march 2013. Anyway I get the corect amount of money and the profile sales counter is ok

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