660 posts uouapps
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uouapps
says

Hello,

Since the heartbleed vulnerability issue we’ve seen our sales decreasing by 50% Are you guys facing any issues with sales or it’s only us?

Thanks for your feedback

UOU Apps

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SaurabhSharma
says

May be this is normal, or a technical issue with purchases. Since SSL vulnerability and password change, I am experiencing almost no sales in last 5 days. I have never seen that in past 4 years. Thinking this could be a technical issue, or may be buyers are not able to make purchase, I have submitted a ticket.

Other information: The traffic trend in Analytics is same as before, but conversions are not same. Sales on front page seems slower too.

5136 posts Interactive Design
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digitalscience
says

Haven’t had a say in 4 days, which is unusual… you think people are being more cautious with this heartbleed vulnerability?

Perhaps Envato should make a statement to assure buyers the site is safe and security is up to date.

2028 posts Don't Worry, Be Happy
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FinalDestiny
says

yeah, quite dramatic change in sales, started increasing today but the past 3 days were terrible. Okay, it was weekend, but still..

5136 posts Interactive Design
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digitalscience
says

yeah, quite dramatic change in sales, started increasing today but the past 3 days were terrible. Okay, it was weekend, but still..

Oh ok cool, so it’s happening to a few people then… thought it was just me :D

564 posts (-_-(-_-(-_-)-_-)-_-)
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Themewaves
says

0 sale in a day first time ;)

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SaurabhSharma
says


yeah, quite dramatic change in sales, started increasing today but the past 3 days were terrible. Okay, it was weekend, but still..
Oh ok cool, so it’s happening to a few people then… thought it was just me :D

Yes, not to everyone. I do not see technical issue because purchase system is working for front page themes and other Authors. I do believe that buyers might be cautious about security issue.

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fuelthemes
says

My sales are stable, haven’t changed.

660 posts uouapps
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uouapps
says

My sales are stable, haven’t changed.

thank you all for your feedback, it’s good to know that it’s not only happening to us, especally that we thought that it could come from our new corporate identity

@fuelthemes: are you relying purely on the themeforest community or are you advertsing your items elsewhere or via altnerative adv channels (e.g. google ads) ? thanks in advance for your feedback UOU

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ProteusThemes
says

After bombastic last week, at weekend sales decreased a little bit. But today everything is normalising …

FIY: we do not do any paid advertising. I think there is nothing wrong with themeforest, SSL security nor heartbleed stuff.

So don’t worry at all…

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