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TimMcMorris says

I’ve noticed for a few weeks now that my sales numbers are off every day and was wondering if this has happened to anyone else.

For example, if I were to take the last count from the top authors page that refreshes every 24 hours and look at the sales I have now it gives one number – but the actual songs I’ve sold isn’t the same.

Just to be more clear: looking at the difference between current sales and the last time it refreshed doesn’t produce an accurate result to what I am actually selling. Every day it has been off or less than what I’ve actually sold.

Thanks!

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StrokeVorkz says

Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

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harmonikas996 says

Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

Yes, I just saw that I had yesterday sale reversal from 2 months ago, how is that possible? :S

And that item cost 2$ (LOL), so I am in minus 1$ :D

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VF says

Are those sales reversals are genuine or just another way of income for Envato? ;) Just kidding!

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urbazon says

Sale counts on item pages and portfolios/lists/search results have been off for quite some time now, by 1 or so. (I don’t know if it’s the same issue now, but it was like that a few months ago).

Also, if I remember correctly, there was forum topic a few days ago about Earnings values not matching the real state, as well…

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urbazon says


Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

Yes, I just saw that I had yesterday sale reversal from 2 months ago, how is that possible? :S

And that item cost 2$ (LOL), so I am in minus 1$ :D

I had a sale reversal for item costing $1 only! :D

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TimMcMorris says

Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

Ah yes it could very well be that. I had 4 or 5 so far I think so far :)

Thanks!

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harmonikas996 says



Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

Yes, I just saw that I had yesterday sale reversal from 2 months ago, how is that possible? :S

And that item cost 2$ (LOL), so I am in minus 1$ :D
I had a sale reversal for item costing $1 only! :D

I can’t see the point for sale from 2-3 months ago :D How is possible to reverse sale after few monthes and also for only 1-2$ of value. xD

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juanmita says




Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

Why many reversals are occurring in these last days? I have also received a reversal two days ago without reasons … nothing. Will this have to do with the problems you are having envato platform … concerned!! :zipped:

Yes, I just saw that I had yesterday sale reversal from 2 months ago, how is that possible? :S

And that item cost 2$ (LOL), so I am in minus 1$ :D
I had a sale reversal for item costing $1 only! :D
I can’t see the point for sale from 2-3 months ago :D How is possible to reverse sale after few monthes and also for only 1-2$ of value. xD
I also just had a sale reversed … It’s very strange. Could this have to do with the problems envato platform?
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T20 says

y, two week my sales is down :(

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