746 posts All things are possible, for one who believes.
  • Won a competition
  • Sells items exclusively on Envato Market
  • Located in Canada
  • Has sold $750,000+ on Envato Market
+8 more
TimMcMorris says

I’ve noticed for a few weeks now that my sales numbers are off every day and was wondering if this has happened to anyone else.

For example, if I were to take the last count from the top authors page that refreshes every 24 hours and look at the sales I have now it gives one number – but the actual songs I’ve sold isn’t the same.

Just to be more clear: looking at the difference between current sales and the last time it refreshed doesn’t produce an accurate result to what I am actually selling. Every day it has been off or less than what I’ve actually sold.

Thanks!

536 posts 1 stop solution of all Motion Graphics Needs
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured in an Envato Bundle
  • Made it to the Authors' Hall of Fame
+7 more
StrokeVorkz says

Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

1265 posts
  • Pulled off some great moustache to raise money or awareness for Movember Australia
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
  • Has collected 10+ items on Envato Market
+4 more
harmonikas996 says

Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

Yes, I just saw that I had yesterday sale reversal from 2 months ago, how is that possible? :S

And that item cost 2$ (LOL), so I am in minus 1$ :D

6150 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

Are those sales reversals are genuine or just another way of income for Envato? ;) Just kidding!

2303 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Interviewed on an Envato blog
+6 more
urbazon says

Sale counts on item pages and portfolios/lists/search results have been off for quite some time now, by 1 or so. (I don’t know if it’s the same issue now, but it was like that a few months ago).

Also, if I remember correctly, there was forum topic a few days ago about Earnings values not matching the real state, as well…

2303 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Interviewed on an Envato blog
+6 more
urbazon says


Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

Yes, I just saw that I had yesterday sale reversal from 2 months ago, how is that possible? :S

And that item cost 2$ (LOL), so I am in minus 1$ :D

I had a sale reversal for item costing $1 only! :D

746 posts All things are possible, for one who believes.
  • Won a competition
  • Sells items exclusively on Envato Market
  • Located in Canada
  • Has sold $750,000+ on Envato Market
+8 more
TimMcMorris says

Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

Ah yes it could very well be that. I had 4 or 5 so far I think so far :)

Thanks!

1265 posts
  • Pulled off some great moustache to raise money or awareness for Movember Australia
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
  • Has collected 10+ items on Envato Market
+4 more
harmonikas996 says



Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

Yes, I just saw that I had yesterday sale reversal from 2 months ago, how is that possible? :S

And that item cost 2$ (LOL), so I am in minus 1$ :D
I had a sale reversal for item costing $1 only! :D

I can’t see the point for sale from 2-3 months ago :D How is possible to reverse sale after few monthes and also for only 1-2$ of value. xD

425 posts
  • Has referred 200+ members
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+6 more
juanmita says




Tim, Top authors page is not calculating the sale reversals, If you minus the sale reversals(if you had) then it should be fine.

Why many reversals are occurring in these last days? I have also received a reversal two days ago without reasons … nothing. Will this have to do with the problems you are having envato platform … concerned!! :zipped:

Yes, I just saw that I had yesterday sale reversal from 2 months ago, how is that possible? :S

And that item cost 2$ (LOL), so I am in minus 1$ :D
I had a sale reversal for item costing $1 only! :D
I can’t see the point for sale from 2-3 months ago :D How is possible to reverse sale after few monthes and also for only 1-2$ of value. xD
I also just had a sale reversed … It’s very strange. Could this have to do with the problems envato platform?
761 posts Theme20.com
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+11 more
T20 says

y, two week my sales is down :(

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by