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stylus1274 says

Does anyone know if there is a file size limit to the uploads for your site templates?

I’m having the worst time trying to resubmit for a soft rejection.

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PixelBin says

500mb, I believe.

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stylus1274 says

Well damn!!! I’ve been trying for two days to resubmit for a soft rejection of a site and it won’t go through.

I have one TF staff member telling me one thing and another telling me another.

I forgot to upload a CSS /HTML help file. That’s it. Otherwise my file is good to go but I can’t even upload the darn thing.

Now I had to resubmit as a complete new file. Worried that the next reviewer my reject it.

Very frustrating to say the least.

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jremick Staff says

The file size for a site template .zip shouldn’t be more than 35-40mb. I’ve seen some that are ~50mb but that’s just too big for a site template. How big is the .zip of the main files you’re trying to upload?

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stylus1274 says

Funny you responded XMDSYS . Because you are the original reviewer.

The file size is 30MB.

You sent me the soft reject. But TF’s link to edit the upload won’t take the file and gives me an error.

So I email support. Another person says to just send the help file. So I did.

Then you sent me another rejection saying you need all the files. So I tried it again for the 6th time and again, error.

So I had to start from scratch and resubmit it without the edit link through the link you sent. So now I have to wait in line again for review and hope that the reviewer doesn’t reject it.

There has got to be a better way than this to resubmit.

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jremick Staff says
Funny you responded XMDSYS . Because you are the original reviewer.

Yup, I know. ;-)

The person from support was wrong (unless there’s a feature they didn’t tell us about). By sending just the help files we wouldn’t have the full template files. This is the second time this has happened (that I know of) so I wonder if there’s an issue with the system. I’ll let Jeffrey know.

In the mean time, resubmit the update (not as a new submission, using the update link) and if you have a way to provide the updated .zip files via download link or something then include the info. to do that in the comments to reviewer. If you don’t have a way to do that, let me know and I’ll email you some information to upload the file to my server and I’ll upload it myself.

No worries, we’ll get this sorted out. Sorry for the inconvenience. Either way, I’ll be the same reviewer to handle this template. ;-)

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stylus1274 says

X,

Thanks man. I already resubmitted the files like it was my first time.

It kept giving me an error and there is no way to submit it through the soft rejection page.

Now if there is a way for you to pull my files from that (I’m currently 20 of 28) waiting list that would be awesome.

Or if sending it directly to you is the way to go then I’ll do that.

I just worked so hard on this file and want to get it up and see how it does.

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jremick Staff says

Ok, I’ll get to it as quickly as I can. I know the feeling of wanting to get it up for sale. ;-)

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stylus1274 says

Your the Man

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stylus1274 says

Thanks X for getting this pushed through.

I appreciate it.

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