synergistexplorationsinc
synergistexplorationsinc Recent Posts Threads Started
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synergistexplorationsinc says

I am searching for assistance to understand how to get the portfollio, gallery and media library working as advertised. Direction to support, tutorials, videos etc….. I can not get it: Atlas theme to function. Thanks,

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infuse01 says

Have you contacted the author of the item already?

synergistexplorationsinc
synergistexplorationsinc Recent Posts Threads Started
8 posts
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 2 years
synergistexplorationsinc says

ya… I have contacted him, he responded; that he was offeneded with my questioning of his theme and my questioning that the support site for the Atlas theme is not functioning. [I was unaware of his sensitivity issue.] He has not responded again to my support inquiries, so I have resported to trying here.

Thank you for your reply.

898 posts
  • Has sold $1,000+ on Envato Market
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
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+5 more
infuse01 says

I’m very sorry for you, but I guess you need to sort that out with him since nobody else could support you on the issues you mentioned. Alternative you can try to find a freelancer who spots the issues and fixes them.

Good Luck anyway

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PaddyTaylor says

The author is very experienced and generally offers a great support service. It seems v unlike them to respond like that. They have had some support site issues recently but that appears to now be fixed.
I would be supposed if u submit a new ticket to their system if they do not help you.<if not you can email us a link at paddy.taylor@gmx.com and we will try help you.

synergistexplorationsinc
synergistexplorationsinc Recent Posts Threads Started
8 posts
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 2 years
synergistexplorationsinc says

thank you, much appreciation

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