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doru
says

finally this comment issue had been fixed! It was annoying to check themeforest (where I have no items but took the author test) and see no comments, then remember I need to go to a marketplace where I have at least one item to really be sure there are no comments to reply to. :D

5462 posts The Dude Abides
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CodingJack
says

This is kind of strange because I’m been answering comments from multiple marketplaces from the same dashboard for a while. Or have I just been in the twilight zone?

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revaxarts
says

Thanks Justin but can you take a look on the reply buttons?

Pleeeeease

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doru
says

This is kind of strange because I’m been answering comments from multiple marketplaces from the same dashboard for a while. Or have I just been in the twilight zone?

this was quite a strange bug indeed.

to clarify. you can see the author dashboard on a marketplace only if you took the test for that marketplace. If you take the author test for audiojungle for example you will see your author dashboard with all the info and comment reply on that website even if you didn’t add a music item. But at some point comments stopped to appear in the dashboard on a marketplace where you got the author test but NO items yet.

Why this was annoying but not everyone noticed?

Well, it depends of your browsing habits. For example, in the past I spent my of days on activeden and graphicriver, then at some point switched to themeforest and videohive. I log in to themeforest principally. But I have no items here yet. My first step after login is to check the dashboard. But comments bug appeared some time ago and every time I had to switch to videohive to see the comments. Annoying :)

The first post from justin is not entirely true, sorry justin :)


authors were asking for the item comments on the author dashboard to be across all sites (rather than just for the site you’re currently looking at).

If you have items on graphicriver, activeden, videohive while in the dashboard of any of these marketplaces you saw the comments for ALL of them. if you have no items on themeforest you saw no comments at all while you are in the dashboard of this last marketplace.

Hopefully now is fixed.

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dtbaker
Moderator
says

This is kind of strange because I’m been answering comments from multiple marketplaces from the same dashboard for a while. Or have I just been in the twilight zone?

I may have been in twilight zone too – I only check codecanyon author dashboard – I was certain I’ve been handling themeforest comments from there. Maybe not. haha! oh well.

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urbazon
says


This is kind of strange because I’m been answering comments from multiple marketplaces from the same dashboard for a while. Or have I just been in the twilight zone?
I may have been in twilight zone too – I only check codecanyon author dashboard – I was certain I’ve been handling themeforest comments from there. Maybe not. haha! oh well.

I’m almost sure I was in the same Twilight Zone as both of you :D

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justinfrench
Envato team
says

I’m almost sure I was in the same Twilight Zone as both of you :D

The author dashboard is a complicated beast, anything is possible, but we’ll clean it up slowly.

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