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TylerQuinn
says

Anyone else wish you could specify a second email address for use with the contact form on profile pages? I would like to be able to rout the contact form emails separate from all the other emails I get from the marketplaces without having to change my login email to use a auto responder.

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Orbital_Themes
says

Good idea, it should be a quick fix before (and if) we get some better built-in item support system.

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CodeElite
says

Yes! I wish to use another email for use with the contact form too, and receive another news, withdrawal notes, etc from Envato with personal email address

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DPereyra
says

Agreed, It would be a nice feature.

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dorde
says

+1 for idea.
And maybe little menu over the contact form, where sender can choose reason of email: “Just to say hello”, “problem with item”, “customization”, “custom work” and “other reason”. And than email subject should looks like this:
“[VideoHive – problem with item] Message sent via your marketplace profile from username”.
And maybe one more row, just to let the sender know how important is to contact author from profile page (not from website, youtube, facebook etc), its good way to let us know that buyer really purchased an item :)

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sevenspark
Moderator
says

This would definitely be a great feature.

What you can do in the mean time, if you’re using gmail/Google Apps, is set up a filter and only send an auto-response to emails that came from the contact form. :)

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