725 posts WordPress Ninja
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
TylerQuinn says

Anyone else wish you could specify a second email address for use with the contact form on profile pages? I would like to be able to rout the contact form emails separate from all the other emails I get from the marketplaces without having to change my login email to use a auto responder.

741 posts
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
+4 more
Orbital_Themes says

Good idea, it should be a quick fix before (and if) we get some better built-in item support system.

448 posts Don't be a HATER!
  • Has referred 10+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+5 more
webinpixels says

Yes! I wish to use another email for use with the contact form too, and receive another news, withdrawal notes, etc from Envato with personal email address

287 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Won a competition
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has referred 100+ members
+9 more
DPereyra says

Agreed, It would be a nice feature.

1559 posts AEdorde.com - After Effects Projects
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 1000+ members
  • Sells items exclusively on Envato Market
+8 more
dorde says

+1 for idea.
And maybe little menu over the contact form, where sender can choose reason of email: “Just to say hello”, “problem with item”, “customization”, “custom work” and “other reason”. And than email subject should looks like this:
“[VideoHive – problem with item] Message sent via your marketplace profile from username”.
And maybe one more row, just to let the sender know how important is to contact author from profile page (not from website, youtube, facebook etc), its good way to let us know that buyer really purchased an item :)

3446 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says

This would definitely be a great feature.

What you can do in the mean time, if you’re using gmail/Google Apps, is set up a filter and only send an auto-response to emails that came from the contact form. :)

by
by
by
by
by
by