725 posts WordPress Ninja
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+11 more
TylerQuinn
says

Anyone else wish you could specify a second email address for use with the contact form on profile pages? I would like to be able to rout the contact form emails separate from all the other emails I get from the marketplaces without having to change my login email to use a auto responder.

743 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Had an item that became a weekly top seller
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+5 more
Orbital_Themes
says

Good idea, it should be a quick fix before (and if) we get some better built-in item support system.

461 posts Don't be a HATER!
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
CodeElite
says

Yes! I wish to use another email for use with the contact form too, and receive another news, withdrawal notes, etc from Envato with personal email address

287 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
+12 more
DPereyra
says

Agreed, It would be a nice feature.

1634 posts AEdorde.com - After Effects Projects
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped improve Envato sites by detecting a security issue
  • Has sold $125,000+ on Envato Market
  • Has referred 1000+ members
+11 more
dorde
says

+1 for idea.
And maybe little menu over the contact form, where sender can choose reason of email: “Just to say hello”, “problem with item”, “customization”, “custom work” and “other reason”. And than email subject should looks like this:
“[VideoHive – problem with item] Message sent via your marketplace profile from username”.
And maybe one more row, just to let the sender know how important is to contact author from profile page (not from website, youtube, facebook etc), its good way to let us know that buyer really purchased an item :)

3535 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Had an item that was trending
  • Located in United States
+13 more
sevenspark
Moderator
says

This would definitely be a great feature.

What you can do in the mean time, if you’re using gmail/Google Apps, is set up a filter and only send an auto-response to emails that came from the contact form. :)

by
by
by
by
by
by