725 posts WordPress Ninja
    Has referred 1000+ members Has sold $125,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 10+ items on Envato Market
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TylerQuinn says

Anyone else wish you could specify a second email address for use with the contact form on profile pages? I would like to be able to rout the contact form emails separate from all the other emails I get from the marketplaces without having to change my login email to use a auto responder.

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Orbital_Themes says

Good idea, it should be a quick fix before (and if) we get some better built-in item support system.

441 posts Don't be a HATER!
    Has referred 10+ members Has sold $125,000+ on Envato Market Has collected 10+ items on Envato Market Sells items exclusively on Envato Market
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webinpixels says

Yes! I wish to use another email for use with the contact form too, and receive another news, withdrawal notes, etc from Envato with personal email address

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    Has referred 100+ members Has sold $75,000+ on Envato Market and is now an Elite Author Has been a beta tester for an Envato feature Has collected 50+ items on Envato Market
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DPereyra says

Agreed, It would be a nice feature.

1549 posts AEdorde.com - After Effects Projects
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dorde says

+1 for idea.
And maybe little menu over the contact form, where sender can choose reason of email: “Just to say hello”, “problem with item”, “customization”, “custom work” and “other reason”. And than email subject should looks like this:
“[VideoHive – problem with item] Message sent via your marketplace profile from username”.
And maybe one more row, just to let the sender know how important is to contact author from profile page (not from website, youtube, facebook etc), its good way to let us know that buyer really purchased an item :)

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    Has referred 1000+ members Has sold $500,000+ on Envato Market Has collected 100+ items on Envato Market Elite Author: Sold more than $75,000 on Envato Market
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sevenspark Volunteer moderator says

This would definitely be a great feature.

What you can do in the mean time, if you’re using gmail/Google Apps, is set up a filter and only send an auto-response to emails that came from the contact form. :)

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