[Author Tool] Introducing ReplyPantry - Text in a Can for Item Comments and Marketplace Forums

Thanks, everyone, glad you like it!

Regarding Firefox/Greasemonkey – I’ll look into this when I have some time (personally I rarely use Firefox anymore, so I just don’t deal with it as much), but if someone wants to contribute the project and write this version, that’d be cool – the code is all available here: https://github.com/sevenspark/ReplyPantry , and if you’re a Greasemonkey guru then I expect it’d be easy to port. Contact me if you’re interested.

@Thecodingdude, I agree, I had the same concern. But I leave it to the community to self-police. I think there are a lot of valid use cases where canned text makes sense – most of them would have to do with responding to a user who hasn’t actually read the documentation.

Examples:

1. [Forum] User claims theme is “broken/missing stylesheet”

2. [Item Comments] User posts support request to item comments when author provides support through dedicated support forum only

3. [Item Comments] FAQ -style responses – I know I get the same questions asked constantly in my item comments, even though they are answered in the support guide.

Also, I don’t think that the canned text would necessarily comprise the entire message, but it’s nice to get the bulk of it generated quickly and then personalize the message further. I especially find it useful for storing links (like the “Fixing Broken Themes” wiki page so that I’m not constantly searching for it).

But I agree, I hope people don’t abuse it

Thanks sevenspark, definitely this will save some precious time and concentration. Going to use it!

Thank you Sevenspark. Very useful tool!

I’ve gotta say this is awesome Seven! I never really used Chrome before this aside from browser tests (no reason really, I just liked how Firebug/FireFTP worked better on FF when Chrome first came out), but I’m switching over to Chrome specifically because of this add-on Already tested it out and started adding my own FAQs to the can!

Great work! Thanks for contributing this to the author community!

Now if we can just get a searchable product discussion thread

epicera said
I’ve gotta say this is awesome Seven! I never really used Chrome before this aside from browser tests (no reason really, I just liked how Firebug/FireFTP worked better on FF when Chrome first came out), but I’m switching over to Chrome specifically because of this add-on Already tested it out and started adding my own FAQs to the can!

Great work! Thanks for contributing this to the author community!

Now if we can just get a searchable product discussion thread

Thanks, Brandon! Really glad you’re finding it useful! Hope you enjoy Chrome, too – personally, it took me a little while to get used to Chrome Developer Tools after making the switch from Firebug, but now I actually like it better.

Enjoy!

Chris

Great tool!

sevenspark said

epicera said
I’ve gotta say this is awesome Seven! I never really used Chrome before this aside from browser tests (no reason really, I just liked how Firebug/FireFTP worked better on FF when Chrome first came out), but I’m switching over to Chrome specifically because of this add-on Already tested it out and started adding my own FAQs to the can!

Great work! Thanks for contributing this to the author community!

Now if we can just get a searchable product discussion thread

Thanks, Brandon! Really glad you’re finding it useful! Hope you enjoy Chrome, too – personally, it took me a little while to get used to Chrome Developer Tools after making the switch from Firebug, but now I actually like it better.

Enjoy!

Chris

The thing I hated (still hate) about Chrome has nothing to do with the browser (it is a lot faster/snappier than FF), but with the inability to effectively select text from the Firebug plugin using normal drag-to-select/copy/paste methods… I sorted out that you can right-click to Copy HTML , but sometimes I just want a snippet to use in support replies, not the entire HTML element… anyways, I digress – Your add-on is an outstanding help to my support workflow

Keep up the great work Chris!

B

Brandon, do you mean this? http://www.screenr.com/6sos

You can obviously drag-and-drop, but I think you are mainly referring to mouse-selecting certain areas of code. You can do that by just choosing “Edit as HTML ” and then selecting whatever you want.

crozer said
Brandon, do you mean this? http://www.screenr.com/6sos You can obviously drag-and-drop, but I think you are mainly referring to mouse-selecting certain areas of code. You can do that by just choosing “Edit as HTML ” and then selecting whatever you want.

Close, but I meant being able to select/copy/paste text from the actual Firebug inspector: http://www.screenr.com/R7os

My Mic is out on loan, but you get the idea – no drag-to-select in Chrome Firebug

epicera said

crozer said
Brandon, do you mean this? http://www.screenr.com/6sos You can obviously drag-and-drop, but I think you are mainly referring to mouse-selecting certain areas of code. You can do that by just choosing “Edit as HTML ” and then selecting whatever you want.

Close, but I meant being able to select/copy/paste text from the actual Firebug inspector: http://www.screenr.com/R7os

My Mic is out on loan, but you get the idea – no drag-to-select in Chrome Firebug

OFFTOPICE : OMG!! Is that sum you have for one month? The 25k