Author Tool - Introducing ReplyPantry - Text in a Can for Item Comments and Marketplace Forums

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sevenspark Moderator says

Thanks, everyone, glad you like it!

Regarding Firefox/Greasemonkey – I’ll look into this when I have some time (personally I rarely use Firefox anymore, so I just don’t deal with it as much), but if someone wants to contribute the project and write this version, that’d be cool – the code is all available here: https://github.com/sevenspark/ReplyPantry , and if you’re a Greasemonkey guru then I expect it’d be easy to port. Contact me if you’re interested.

@Thecodingdude, I agree, I had the same concern. But I leave it to the community to self-police. I think there are a lot of valid use cases where canned text makes sense – most of them would have to do with responding to a user who hasn’t actually read the documentation.

Examples:

1. [Forum] User claims theme is “broken/missing stylesheet”

2. [Item Comments] User posts support request to item comments when author provides support through dedicated support forum only

3. [Item Comments] FAQ -style responses – I know I get the same questions asked constantly in my item comments, even though they are answered in the support guide.

Also, I don’t think that the canned text would necessarily comprise the entire message, but it’s nice to get the bulk of it generated quickly and then personalize the message further. I especially find it useful for storing links (like the “Fixing Broken Themes” wiki page so that I’m not constantly searching for it).

But I agree, I hope people don’t abuse it ;)

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VF says

Thanks sevenspark, definitely this will save some precious time and concentration. Going to use it! :)

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Rewroc says

Thank you Sevenspark. Very useful tool!

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MDNW says

I’ve gotta say this is awesome Seven! I never really used Chrome before this aside from browser tests (no reason really, I just liked how Firebug/FireFTP worked better on FF when Chrome first came out), but I’m switching over to Chrome specifically because of this add-on ;) Already tested it out and started adding my own FAQs to the can!

Great work! Thanks for contributing this to the author community!

Now if we can just get a searchable product discussion thread ;)

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sevenspark Moderator says
epicera said
I’ve gotta say this is awesome Seven! I never really used Chrome before this aside from browser tests (no reason really, I just liked how Firebug/FireFTP worked better on FF when Chrome first came out), but I’m switching over to Chrome specifically because of this add-on ;) Already tested it out and started adding my own FAQs to the can!

Great work! Thanks for contributing this to the author community!

Now if we can just get a searchable product discussion thread ;)

Thanks, Brandon! Really glad you’re finding it useful! :) Hope you enjoy Chrome, too – personally, it took me a little while to get used to Chrome Developer Tools after making the switch from Firebug, but now I actually like it better.

Enjoy! ;)

Chris

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ThemeFocus says

Great tool!

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MDNW says
sevenspark said
epicera said
I’ve gotta say this is awesome Seven! I never really used Chrome before this aside from browser tests (no reason really, I just liked how Firebug/FireFTP worked better on FF when Chrome first came out), but I’m switching over to Chrome specifically because of this add-on ;) Already tested it out and started adding my own FAQs to the can!

Great work! Thanks for contributing this to the author community!

Now if we can just get a searchable product discussion thread ;)

Thanks, Brandon! Really glad you’re finding it useful! :) Hope you enjoy Chrome, too – personally, it took me a little while to get used to Chrome Developer Tools after making the switch from Firebug, but now I actually like it better.

Enjoy! ;)

Chris

The thing I hated (still hate) about Chrome has nothing to do with the browser (it is a lot faster/snappier than FF), but with the inability to effectively select text from the Firebug plugin using normal drag-to-select/copy/paste methods… I sorted out that you can right-click to Copy HTML , but sometimes I just want a snippet to use in support replies, not the entire HTML element… anyways, I digress – Your add-on is an outstanding help to my support workflow ;)

Keep up the great work Chris!

B

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crozer says

Brandon, do you mean this? http://www.screenr.com/6sos

You can obviously drag-and-drop, but I think you are mainly referring to mouse-selecting certain areas of code. You can do that by just choosing “Edit as HTML ” and then selecting whatever you want.

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MDNW says
crozer said
Brandon, do you mean this? http://www.screenr.com/6sos You can obviously drag-and-drop, but I think you are mainly referring to mouse-selecting certain areas of code. You can do that by just choosing “Edit as HTML ” and then selecting whatever you want.

Close, but I meant being able to select/copy/paste text from the actual Firebug inspector: http://www.screenr.com/R7os

My Mic is out on loan, but you get the idea – no drag-to-select in Chrome Firebug ;)

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duotive says
epicera said
crozer said
Brandon, do you mean this? http://www.screenr.com/6sos You can obviously drag-and-drop, but I think you are mainly referring to mouse-selecting certain areas of code. You can do that by just choosing “Edit as HTML ” and then selecting whatever you want.

Close, but I meant being able to select/copy/paste text from the actual Firebug inspector: http://www.screenr.com/R7os

My Mic is out on loan, but you get the idea – no drag-to-select in Chrome Firebug ;)

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