185 posts
    Has referred 10+ members Has sold $10,000+ on Envato Market Has collected 10+ items on Envato Market Has been part of the Envato Community for over 2 years
+1 more
RomacMedia says

Please could someone tweet this to the support team

Ticket ID #PHD-788-82640

3197 posts
    Has referred 1000+ members Has sold $10,000+ on Envato Market Has collected 50+ items on Envato Market Attended one of our Meetups around the world
+10 more
ThomGeskin says

Hi Romac, while I appreciate your concern and sympathize with your intention, I kindly ask you to be patient, and please refrain from creating multiple threads regarding support tickets.

Support typically responds within 48 hours, but some requests may take longer, depending on the complexity of the issue and staff availability.

Rest assured that every ticket will be responded to, and as soon as the issue is analyzed, you’ll be contacted. Your patience is appreciated. Thanks.

1255 posts
    Has referred 1+ members Has sold $1,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 10+ items on Envato Market
+4 more
harmonikas996 says

Please could someone tweet this to the support team Ticket ID #PHD-788-82640

Tweeted! :) Good luck!

185 posts
    Has referred 10+ members Has sold $10,000+ on Envato Market Has collected 10+ items on Envato Market Has been part of the Envato Community for over 2 years
+1 more
RomacMedia says

Hi Romac, while I appreciate your concern and sympathize with your intention, I kindly ask you to be patient, and please refrain from creating multiple threads regarding support tickets.

Support typically responds within 48 hours, but some requests may take longer, depending on the complexity of the issue and staff availability.

Rest assured that every ticket will be responded to, and as soon as the issue is analyzed, you’ll be contacted. Your patience is appreciated. Thanks.

I understand but its very difficult to see how things are dealt with around here.

185 posts
    Has referred 10+ members Has sold $10,000+ on Envato Market Has collected 10+ items on Envato Market Has been part of the Envato Community for over 2 years
+1 more
RomacMedia says


Please could someone tweet this to the support team Ticket ID #PHD-788-82640
Tweeted! :) Good luck!

Thank you very much, I really appreciate it!

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