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ait says

Good idea, after 4 years I wish to have a holidays without worrying about support questions ;)

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KingDog Envato team says

No idea if it’s something the Devs have looked at yet, but I’ll add it to the list :) Thanks!

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uouapps says

No idea if it’s something the Devs have looked at yet, but I’ll add it to the list :) Thanks!

Hi Travis, as usual thanks for your kind reply, we actually opened a ticket a while ago and you replied to us via mail in Novermber 18 (2013), you said:

“I actually forwarded that thread to the Devs a few days ago. I can’t guarantee it will happen, but it looks like an interesting idea =)”

would really be great if you could support us on this one, because it’s been already 6 month and nothing happened so far

after sale service is one of the most challenging part of an author’s activity, so this feature would really help us all optimize our workflow process, especially that envato only allows 1 user per account (so we can’t really share our envato credentials with thid-party support service/individual)

thank you in advance

Cheers

UOU

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meks says

+1 for this.

We do travel very often and it would be nice if there where some notification area. Something like:

“Please note that we will be absent from XX-XX-XXXX to XX-XX-XXXX” and we won’t be able to answer your support questions right away…or some custom text there.

Cheers

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visualkicks says

+1

I would have loved having this during my holiday last month… and right now, because it’s friday night and im still here doing support lol.

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revaxarts says
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uouapps says

http://themeforest.net/forums/thread/delegate-other-person-to-manage-comments/127728

thank you for this valuable tip, that’s great (anyway all the tools you’ve created for this community are remarkable)

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revaxarts says

thank you for this valuable tip, that’s great (anyway all the tools you’ve created for this community are remarkable)

Thanks but it’s made by dtbaker :)

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uouapps says


thank you for this valuable tip, that’s great (anyway all the tools you’ve created for this community are remarkable)
Thanks but it’s made by dtbaker :)

where can we find a list of all the tools you created ?

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bbosa says

Sounds good… +1

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