241 posts
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+5 more
ait
says

Good idea, after 4 years I wish to have a holidays without worrying about support questions ;)

6718 posts
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+14 more
KingDog
Envato team
says

No idea if it’s something the Devs have looked at yet, but I’ll add it to the list :) Thanks!

671 posts uouapps
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+2 more
uouapps
says

No idea if it’s something the Devs have looked at yet, but I’ll add it to the list :) Thanks!

Hi Travis, as usual thanks for your kind reply, we actually opened a ticket a while ago and you replied to us via mail in Novermber 18 (2013), you said:

“I actually forwarded that thread to the Devs a few days ago. I can’t guarantee it will happen, but it looks like an interesting idea =)”

would really be great if you could support us on this one, because it’s been already 6 month and nothing happened so far

after sale service is one of the most challenging part of an author’s activity, so this feature would really help us all optimize our workflow process, especially that envato only allows 1 user per account (so we can’t really share our envato credentials with thid-party support service/individual)

thank you in advance

Cheers

UOU

307 posts mekshq.com
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meks
says

+1 for this.

We do travel very often and it would be nice if there where some notification area. Something like:

“Please note that we will be absent from XX-XX-XXXX to XX-XX-XXXX” and we won’t be able to answer your support questions right away…or some custom text there.

Cheers

344 posts
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+3 more
visualkicks
says

+1

I would have loved having this during my holiday last month… and right now, because it’s friday night and im still here doing support lol.

2252 posts
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+10 more
revaxarts
says
671 posts uouapps
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+2 more
uouapps
says

http://themeforest.net/forums/thread/delegate-other-person-to-manage-comments/127728

thank you for this valuable tip, that’s great (anyway all the tools you’ve created for this community are remarkable)

2252 posts
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  • Participated in a focus group or interview to improve the user experience on Envato Market
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+10 more
revaxarts
says

thank you for this valuable tip, that’s great (anyway all the tools you’ve created for this community are remarkable)

Thanks but it’s made by dtbaker :)

671 posts uouapps
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+2 more
uouapps
says


thank you for this valuable tip, that’s great (anyway all the tools you’ve created for this community are remarkable)
Thanks but it’s made by dtbaker :)

where can we find a list of all the tools you created ?

9 posts
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+2 more
BBOSA-Themes
says

Sounds good… +1

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