4 posts
  • Has been part of the Envato Community for over 2 years
theikejr
says

I recently just got the Backstreet theme and it is amazing. i wanted to add a spotlgiht but im not sure how to do so? its asking me for number of item? what does this mean? Help please

3757 posts
  • Became a Top 20 Author of the Month
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Spain
  • Has sold $125,000+ on Envato Market
+10 more
pezflash
says

Looks to me that it hasn’t been recently. :(

13 posts
  • Has been part of the Envato Community for over 3 years
  • Located in United States
STripepi
says

It appears the author of this theme is answering customer questions via the theme’s comment section or by the contact form on his profile page. Just go to the page where you purchased the theme and ask the author directly. Good luck!

407 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 1+ items on Envato Market
PaddyTaylor
says

Try logging in with the account you purchased the theme with otherwise the author is unlikely to help you

4 posts
  • Has been part of the Envato Community for over 2 years
theikejr
says

Looks to me that it hasn’t been recently. :(

what do u mean?

4 posts
  • Has been part of the Envato Community for over 2 years
theikejr
says

It appears the author of this theme is answering customer questions via the theme’s comment section or by the contact form on his profile page. Just go to the page where you purchased the theme and ask the author directly. Good luck!

can u send me the link to the page? i cant find it

405 posts
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
  • Has been a beta tester for an Envato feature
+2 more
kaaz
says

no buyer badge ? reply with the account you purchased the theme

204 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has been part of the Envato Community for over 3 years
+3 more
ikaruna
says

can u send me the link to the page? i cant find it

It means, you log in, you go to the author’s profile page, you can find a form to the right-bottom of the page and you send him a message from there. The author also receives info that proves that you have bought his file (ONLY than he will offer you support).

jayc

4 posts
  • Has been part of the Envato Community for over 2 years
theikejr
says

Thanks i will log in, now i just gotta try and remember my password! lol but thanks

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