Just a suggestion, but you should offer a multiple-level badge for Author’s supporting their products. I think this would help drive better support from Authors, and also reward those you really put forth the effort.
As a buyer, I would look for authors that have high support scores…
I strongly agree with this.
Is this idea on the table for consideration?
- Author had a File in an Envato Bundle
- Attended a Community Meetup
- Author had a Free File of the Month
- Item was Featured
- Most Wanted Bounty Winner
- Microlancer Beta Tester
- Sold between 100 000 and 250 000 dollars
- Contributed a Tutorial to a Tuts+ Site
+1
- Author was Featured
- Item was Featured
- Author had a File in an Envato Bundle
- Microlancer Beta Tester
- Exclusive Author
- Most Wanted Bounty Winner
- Attended a Community Meetup
- Bought between 100 and 499 items
Authors on the different market places LOVES badges, so I definitely support this idea.
We have purchased a lot of items for projects that we have done for clients and sometimes we had to submit a ticket and request support. I would say most authors are good at supporting their items, but there has unfortunately also been situations where you definitely could have wished for better support!
+1
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Item was Featured
- Author had a Free File of the Month
- Author was Featured
- Bought between 10 and 49 items
- Europe
- Exclusive Author
- Has been a member for 4-5 years
- Referred between 100 and 199 users
can be an good idea
Hate to dig this up but I do think more emphasis on incentivising support is a good idea – especially as it gives experienced buyers allot more confidence with buying your products.
Matt.
- United Kingdom
- Community Superstar
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 5 000 and 10 000 dollars
- Has been a member for 2-3 years
- Microlancer Beta Tester
- Bought between 100 and 499 items
- Referred between 10 and 49 users
Great idea… i give full support on my product(s) so i would hope to get gold on this… its just hard to measure
I really like this idea because it would be nice to get a little reward for the hard work of support. But it would be difficult to realize. How far does good support has to go? ...
- Microlancer Beta Tester
- Sold between 100 000 and 250 000 dollars
- Most Wanted Bounty Winner
- Author was Featured
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 2-3 years
+1
on another note didn’t Jeff say a +1 button was coming? 
