4 posts
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efsanchez says

How can I get rid of the Google Map altogether? I entered degress and minutes to get a totally blank map, but I would like to reclaim that space if at all possible.

407 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
  • Located in Europe
PaddyTaylor says

Buy the theme or login fom the account that you purchased it with and ask the author

4 posts
  • Has been part of the Envato Community for over 1 year
efsanchez says

I paid $45 for this theme so a little guidance would be appreciated.

587 posts
  • Has been part of the Envato Community for over 1 year
  • Sells items exclusively on Envato Market
AlexFjord says

First off support is unfortunately not obligatory from any author but most do provide excellent help BUT you have no purchase badge. Sign in with the right account you used to buy the file and once the author can confirm you as a buyer then I am sure try will help you

4 posts
  • Has been part of the Envato Community for over 1 year
efsanchez says

Thanks for clarifying. I will f/u w the web design co that purchased this on my behalf so that they may pursue. It will cost me a buck or 2 to engage them but I should’ve known better. Thanks again

587 posts
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  • Sells items exclusively on Envato Market
AlexFjord says

Unfortunately ONLY those who bought the file and THEIR account will be verified so of someone paid for it in your behalf then they may need to talk to the author but in fairness if they are as you said a “web design co” and they can’t fix that for you in a matter of minutes then that would be a disgrace!

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