1712 posts Don't Worry, Be Happy
  • Beta Tester
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+2 more
FinalDestiny says
http://prntscr.com/2an33p

The theme name is no longer available, I only see the username and the problem itself, I can’t answer the tickets this way since 95% of them do not include details about the theme they purchased or the URL, please fix it asap.

491 posts
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+3 more
theAlThemist says

It’s really strange. Someone else reported the same problem, but on my dashboard I can still see the item name under username for every single post. Which browser are you using? I can see the item name in ff / win8 and android / GS4 default browser. Never using other browsers for TF so I can’t say for Chrome and others

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jordan-lewis Dev says

The theme name is no longer available

Hey FinalDestiny,

I agree with Koev that it’s really weird as I can see the theme name too. Are you able to inspect the page source and confirm if the actual HTML for the title is being rendered or not?

Hopefully we can get to the bottom of this ASAP.

Jordan

1712 posts Don't Worry, Be Happy
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  • United States
  • Sold between 250 000 and 1 000 000 dollars
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  • Most Wanted Bounty Winner
+2 more
FinalDestiny says

Hi. I’m part of the beta testers, probably it’s related to that. I already reported it to Michelle, but I need it back ASAP as it stops me from answering my support tickets

1712 posts Don't Worry, Be Happy
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  • Elite Author
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FinalDestiny says

The actual HTML is not being rendered and hidden

906 posts
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greenline says

I can confirm. I don’t see the items names either. I’m part of the beta testers too. Instead, until it gets fixed, you could use the Mobile Friendly Comments Dashboard, there the items names are still visible.

1712 posts Don't Worry, Be Happy
  • Beta Tester
  • Grew a moustache for the Envato Movember competition
  • Elite Author
  • United States
  • Sold between 250 000 and 1 000 000 dollars
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  • Referred between 200 and 499 users
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+2 more
FinalDestiny says

Thanks a lot, you saved my day :D

465 posts (-_-(-_-(-_-)-_-)-_-)
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Themewaves says

I’m having same issue and i have posted yesterday on Forum.

Look at this Post i have posted screenshot of my dashboard area.

http://themeforest.net/forums/thread/dev-author-dashboard-theme-name-is-gone/117148

Thanks.

465 posts (-_-(-_-(-_-)-_-)-_-)
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Themewaves says

Still not fixed 5 days after :(

911 posts Never trust a ballerina with a moustache
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Carmen says

Hi guys,

I’ve contacted the devs about this and they are working on it, if you are still experiencing issues with this, please let us know!

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