1961 posts Don't Worry, Be Happy
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FinalDestiny says
http://prntscr.com/2an33p

The theme name is no longer available, I only see the username and the problem itself, I can’t answer the tickets this way since 95% of them do not include details about the theme they purchased or the URL, please fix it asap.

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theAlThemist says

It’s really strange. Someone else reported the same problem, but on my dashboard I can still see the item name under username for every single post. Which browser are you using? I can see the item name in ff / win8 and android / GS4 default browser. Never using other browsers for TF so I can’t say for Chrome and others

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jordan-lewis Envato team says

The theme name is no longer available

Hey FinalDestiny,

I agree with Koev that it’s really weird as I can see the theme name too. Are you able to inspect the page source and confirm if the actual HTML for the title is being rendered or not?

Hopefully we can get to the bottom of this ASAP.

Jordan

1961 posts Don't Worry, Be Happy
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FinalDestiny says

Hi. I’m part of the beta testers, probably it’s related to that. I already reported it to Michelle, but I need it back ASAP as it stops me from answering my support tickets

1961 posts Don't Worry, Be Happy
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FinalDestiny says

The actual HTML is not being rendered and hidden

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greenline says

I can confirm. I don’t see the items names either. I’m part of the beta testers too. Instead, until it gets fixed, you could use the Mobile Friendly Comments Dashboard, there the items names are still visible.

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FinalDestiny says

Thanks a lot, you saved my day :D

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Themewaves says

I’m having same issue and i have posted yesterday on Forum.

Look at this Post i have posted screenshot of my dashboard area.

http://themeforest.net/forums/thread/dev-author-dashboard-theme-name-is-gone/117148

Thanks.

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Themewaves says

Still not fixed 5 days after :(

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Carmen says

Hi guys,

I’ve contacted the devs about this and they are working on it, if you are still experiencing issues with this, please let us know!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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