- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 4-5 years
- Sold between 10 000 and 50 000 dollars
Hello,
So i purchased the birthday bundle($300 x $20), the money was deducted from my account, everything ok.
The thing is that in the moment i purchased it i didnt had a good internet connection available to download the full package(900mb) and now that i want to the birthday bundle isnt available anymore on my downloads page.
That means that i cant download it anymore?
- Author was Featured
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 4-5 years
- Referred between 1 and 9 users
- Sold between 10 000 and 50 000 dollars
- United States
Contact Theme Forest support and they will send you the link for the download.
- Microlancer Beta Tester
- Exclusive Author
- Envato Staff
- Support Staff
- Sold between 10 000 and 50 000 dollars
- Author was Featured
- Attended a Community Meetup
- Canada
- Bought between 50 and 99 items
You can find the answer to your question here:
http://activeden.net/forums/thread/where-is-the-birthday-bundle/15362?page=1#137466
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 4-5 years
- Sold between 10 000 and 50 000 dollars
Got it, downloading now, thanks!
- Bought between 10 and 49 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- France
- Has been a member for 4-5 years
- Referred between 10 and 49 users
- Sold between 10 000 and 50 000 dollars
I’m in the exact same situation as you, but I can’t download it from my account page anymore… Any solution ?
- Author was Featured
- Bought between 1 and 9 items
- Europe
- Exclusive Author
- Has been a member for 3-4 years
- Item was Featured
- Sold between 10 000 and 50 000 dollars
Contact support and explain your situation.They’ll help you out.
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