I hope you are well. In order to access to the Black Label support forum you must visit the link below:http://support.eneaa.com/forums/forum/black-label-theme/
I hope this information helps, thanks!
Ibby, Thanks for your reply but how am I supposed to log in? After enterting the product code it says you will get an email to register but I never got one. I complained to the poor excuse for customer service through themeforest and they decided to lecture me instead of resolving the problem. Sharon