I moved this to “refund”.
- Envato Studio (Microlancer) Beta Tester
- Envato Staff
- Support Staff
- Has been a member for 7-8 years
- Attended a Community Meetup
- Beta Tester
- Bought between 50 and 99 items
- Exclusive Author
- Interviewed on the Envato Notes blog
I hope you are well. In order to access to the Black Label support forum you must visit the link below:http://support.eneaa.com/forums/forum/black-label-theme/
I hope this information helps, thanks!
Ibby, Thanks for your reply but how am I supposed to log in? After enterting the product code it says you will get an email to register but I never got one. I complained to the poor excuse for customer service through themeforest and they decided to lecture me instead of resolving the problem. Sharon
Sharon, have you tried searching for the confirmation email in the spam folder? These things have a nasty habit of getting lost in that folder. This isn’t the theme author’s fault though. Let me know if this works.