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jslucas88 says

Hello everyone,

I have waited for an answer to fix the following problem for more than a week. Posted on the Blanco template discussion page without any direct answer given back in the end. Emailed the 8theme management and receive no reply even after 4 days though they promised to reply within 2 days. I know there might be a lot of people asking questions, but this is indeed a service issue on 8theme side. They sold 668 themes at the moment, and many people are frustrated with their reply speed. The waiting time is too long for me. I wish to complete my website in the soonest possible time. Judging from their speed and the lack of concern and care for their customers, I foresee that I might get my answer only a month later or maybe even longer.

This is my last resort. So, if anyone know what is wrong, and why this is happening, please do help me and give me a reply here or email me at jslucas88@gmail.com.

I am currently using woocommerce plugin 1.6.5.2. There is something wrong with the image below. http://imgur.com/rTDvM

Instead of appearing as a small thumbnail before, it appeared as a big and distorted image. Please advise on how can I correct this error.

http://themeforest.net/item/blanco-responsive-wordpress-ecommerce-theme/2755246 http://8theme.com/site_demo#blanco-wo

Thank you very much! Lucas

2 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
jslucas88 says

Someone from the discussion has post a reply and solve the problem. Thank you!

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