398 posts I <3 WordPress
    Elite Author: Sold more than $75,000 on Envato Market Located in United States Has sold $250,000+ on Envato Market Won a competition
+9 more
BoxyStudio says

Posted in the wrong forum category, sorry for the double post!

I, along with a colleague have been hard at work on a brand new web app for supporting your Envato Marketplace files. This isn’t a ZenDesk competitor. It’s a super-inexpensive, super-easy, and super-awesome web application.

We have some great stuff built in already and TONS of plans for future functionality, but here are a few of the highlights:

Already built-in:

  • Great UI for you and your customers.
  • Envato integration – Pull in your recent files and add them to your support system. View your recent sales figures as well.
  • Sign in with Facebook or Twitter
  • Customize your support system with your own logo and choose from one of the 6 vibrant color schemes.
  • File uploads (with lightboxes on images) on a per comment basis. Very useful!
  • Lots more!

Near-Future Plans:

  • FAQ Creation from tickets.
  • Global Search
  • Ticket tagging (for better search results and filters).
  • RSS Feeds
  • A LOT more that we don’t want to talk about just yet. :)

Interested in being a beta tester? If you’re interested in testing/playing with this new system, please get in touch with me ASAP and we’ll set one up for you. Just post a reply here or email justin@ticksy.com with the following:

  • Your name
  • Email
  • Business name
  • The subdomain you’d like to use (subdomain.ticksy.com).

We’ll be picking about 5 people to start, and grow from there as we build out more functionality. Let the fun supporting begin!

108 posts
    Has been part of the Envato Community for over 5 years Has sold $100+ on Envato Market Has collected 100+ items on Envato Market Sells items exclusively on Envato Market
+1 more
revit says

I just sent you an e-mail Justin :)

922 posts
    Has referred 500+ members Has sold $1M+ on Envato Market and is now a Power Elite Author Has been a beta tester for an Envato feature Has collected 500+ items on Envato Market
+14 more
MDNW says

Sign me up for some beta testing :) Email sent.

2323 posts
    Has referred 100+ members Has sold $40,000+ on Envato Market Has collected 10+ items on Envato Market Helped several times protecting Envato Market against copyright violations
+6 more
CreativeMilk says

Email send!

2263 posts Bird is the word..
    Has referred 200+ members Has sold $500,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 100+ items on Envato Market
+8 more
jonathan01 says

Email Sent!

562 posts You Reap What You Saw
    Has referred 200+ members Has sold $75,000+ on Envato Market and is now an Elite Author Has collected 1+ items on Envato Market Elite Author: Sold more than $75,000 on Envato Market
+3 more
Bluz says

email sent! :D

562 posts You Reap What You Saw
    Has referred 200+ members Has sold $75,000+ on Envato Market and is now an Elite Author Has collected 1+ items on Envato Market Elite Author: Sold more than $75,000 on Envato Market
+3 more
Bluz says

been playing with it for about 5-10 mins and its awesome. very user friendly to both authors and clients.

1589 posts Chris Robinson
    Has referred 500+ members Has sold $500,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 10+ items on Envato Market
+10 more
contempoinc says

Got room for one more? Email sent!

359 posts
    Has been part of the Envato Community for over 4 years Has referred 1+ members Has collected 10+ items on Envato Market Sells items exclusively on Envato Market
jjjrmy says

Do want! Please Please Please!

415 posts
    Has referred 10+ members Has sold $250,000+ on Envato Market Has collected 10+ items on Envato Market Elite Author: Sold more than $75,000 on Envato Market
+5 more
unisphere says

Hey man, very curious about this, sign me up as a beta tester :)

Thanks

EDIT : Sent you an email

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