Posted in the wrong forum category, sorry for the double post!
I, along with a colleague have been hard at work on a brand new web app for supporting your Envato Marketplace files. This isn’t a ZenDesk competitor. It’s a super-inexpensive, super-easy, and super-awesome web application.
We have some great stuff built in already and TONS of plans for future functionality, but here are a few of the highlights:
Already built-in:
- Great UI for you and your customers.
- Envato integration – Pull in your recent files and add them to your support system. View your recent sales figures as well.
- Sign in with Facebook or Twitter
- Customize your support system with your own logo and choose from one of the 6 vibrant color schemes.
- File uploads (with lightboxes on images) on a per comment basis. Very useful!
- Lots more!
Near-Future Plans:
- FAQ Creation from tickets.
- Global Search
- Ticket tagging (for better search results and filters).
- RSS Feeds
- A LOT more that we don’t want to talk about just yet.
Interested in being a beta tester? If you’re interested in testing/playing with this new system, please get in touch with me ASAP and we’ll set one up for you. Just post a reply here or email justin@ticksy.com with the following:
- Your name
- Business name
- The subdomain you’d like to use (subdomain.ticksy.com).
We’ll be picking about 5 people to start, and grow from there as we build out more functionality. Let the fun supporting begin!
Request processing...