397 posts I <3 WordPress
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Won a Competition
  • Has been a member for 6-7 years
  • Grew a moustache for the Envato Movember competition
  • United States
+5 more
BoxyStudio says

Posted in the wrong forum category, sorry for the double post!

I, along with a colleague have been hard at work on a brand new web app for supporting your Envato Marketplace files. This isn’t a ZenDesk competitor. It’s a super-inexpensive, super-easy, and super-awesome web application.

We have some great stuff built in already and TONS of plans for future functionality, but here are a few of the highlights:

Already built-in:

  • Great UI for you and your customers.
  • Envato integration – Pull in your recent files and add them to your support system. View your recent sales figures as well.
  • Sign in with Facebook or Twitter
  • Customize your support system with your own logo and choose from one of the 6 vibrant color schemes.
  • File uploads (with lightboxes on images) on a per comment basis. Very useful!
  • Lots more!

Near-Future Plans:

  • FAQ Creation from tickets.
  • Global Search
  • Ticket tagging (for better search results and filters).
  • RSS Feeds
  • A LOT more that we don’t want to talk about just yet. :)

Interested in being a beta tester? If you’re interested in testing/playing with this new system, please get in touch with me ASAP and we’ll set one up for you. Just post a reply here or email justin@ticksy.com with the following:

  • Your name
  • Email
  • Business name
  • The subdomain you’d like to use (subdomain.ticksy.com).

We’ll be picking about 5 people to start, and grow from there as we build out more functionality. Let the fun supporting begin!

108 posts
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 100 and 1 000 dollars
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revit says

I just sent you an e-mail Justin :)

922 posts
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
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  • Bought between 500 and 999 items
  • Referred between 500 and 999 users
  • Interviewed on the Envato Notes blog
  • Envato Studio (Microlancer) Beta Tester
  • Won a Competition
+8 more
MDNW says

Sign me up for some beta testing :) Email sent.

2322 posts
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 100 and 199 users
+1 more
CreativeMilk says

Email send!

2263 posts Bird is the word..
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  • Referred between 200 and 499 users
  • Bought between 100 and 499 items
  • Envato Studio (Microlancer) Beta Tester
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+3 more
jonathan01 says

Email Sent!

562 posts You Reap What You Saw
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  • Author had a Free File of the Month
  • Exclusive Author
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  • Bought between 1 and 9 items
Bluz says

email sent! :D

562 posts You Reap What You Saw
  • Elite Author
  • Sold between 50 000 and 100 000 dollars
  • Has been a member for 4-5 years
  • Author had a Free File of the Month
  • Exclusive Author
  • Referred between 200 and 499 users
  • Bought between 1 and 9 items
Bluz says

been playing with it for about 5-10 mins and its awesome. very user friendly to both authors and clients.

1579 posts Chris Robinson
  • United States
  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Has been a member for 5-6 years
  • Author had a File in an Envato Bundle
  • Referred between 500 and 999 users
  • Author had a Free File of the Month
+5 more
contempoinc says

Got room for one more? Email sent!

359 posts
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jjjrmy says

Do want! Please Please Please!

415 posts
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  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 5-6 years
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Portugal
unisphere says

Hey man, very curious about this, sign me up as a beta tester :)

Thanks

EDIT : Sent you an email

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