479 posts I <3 WordPress
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
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BoxyStudio
says

I, along with a colleague have been hard at work on a brand new web app for supporting your Envato Marketplace files. This isn’t a ZenDesk competitor. It’s a super-inexpensive, super-easy, and super-awesome web application.

We have some great stuff built in already and TONS of plans for future functionality, but here are a few of the highlights:

Already built-in:

  • Great UI for you and your customers.
  • Envato integration – Pull in your recent files and add them to your support system. View your recent sales figures as well.
  • Sign in with Facebook or Twitter
  • Customize your support system with your own logo and choose from one of the 6 vibrant color schemes.
  • File uploads (with lightboxes on images) on a per comment basis. Very useful!
  • Lots more!

Near-Future Plans:

  • FAQ Creation from tickets.
  • Global Search
  • Ticket tagging (for better search results and filters).
  • RSS Feeds
  • A LOT more that we don’t want to talk about just yet. :)

Interested in being a beta tester? If you’re interested in testing/playing with this new system, please get in touch with me ASAP and we’ll set one up for you. Just post a reply here or email justin@ticksy.com with the following:

  • Your name
  • Email
  • Business name
  • The subdomain you’d like to use (subdomain.ticksy.com).

We’ll be picking about 5 people to start, and grow from there as we build out more functionality. Let the fun supporting begin!

382 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in New Zealand
+6 more
PixelStores
says

Hey,

Sounds interesting, will this app verify the user has purchased one of your files? :)

479 posts I <3 WordPress
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Became a Top 20 Author of the Month
  • Had an item that became a weekly top seller
+14 more
BoxyStudio
says
Sounds interesting, will this app verify the user has purchased one of your files? :)

I’d love it if we could do this, but right now Envato’s API doesn’t give us this information. As soon as they do, though, we’ll definitely be adding a feature like this. Thanks for the idea!

2529 posts
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  • Has sold $40,000+ on Envato Market
  • Interviewed on an Envato blog
+13 more
JeffreyWay
says

Actually… :)

Beta testing that feature right now. So yes, in the very near future, you can!

4335 posts
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  • Has referred 1+ members
  • Has sold $1,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+11 more
Reaper-Media
says
Actually… :) Beta testing that feature right now. So yes, in the very near future, you can!

Oh yay! I’ve been requesting this for a long while!!! :-)

479 posts I <3 WordPress
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Became a Top 20 Author of the Month
  • Had an item that became a weekly top seller
+14 more
BoxyStudio
says
Beta testing that feature right now. So yes, in the very near future, you can!

Well that’s great news then! Thanks for the inside scoop, Jeffrey!

198 posts
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  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
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Clixapix
says

Emailed ;)

499 posts
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TutelageSystems
says

Email sent :)

382 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in New Zealand
+6 more
PixelStores
says
Actually… :) Beta testing that feature right now. So yes, in the very near future, you can!

Sweet, better start learning how the api stuff works. ;)

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