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dachsbau says

Hi there,

I bought the theme “booklyn” downloaded it correctly, but in wordpress I cannot upload the .Zip. I dont know if the .Zip is corrupt or why it is not working? I opend a ticket, got a number and nothimg is happening. themeforest.net is not helping me, but I would like to start my webpage.

Cheers for the help.

Regards

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UnitedThemes says

Hi,

before you attempt to upload your Theme you must unzip the downloaded folder. Why? The extra files it contains can cause strange issues to occur in your theme’s functionality. Only upload the inner zip folder named “brooklyn” and install your theme through the WordPress admin installer located under

Appearance > Themes > Install.

If this way to install the theme fails, we recommend to use FTP.

Open your FTP client and move to your WordPress installation path. Drag&Drop the theme-name folder into the following path:

wp-content/themes/

Now go to your Dashboard > Appearance > Themes and activate the theme.

we have a dedicated support forum for our customers. Please use this one for further support.

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

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We’ll see you on the inside,

United Themes Team

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stevemetellus says

Had the same issue today… Don’t know why the second zip file wouldn’t install.

Also, the plugins are located on your local folder and cannot be found within wordpres itself.

Great theme but United Themes need to be a bit clear on the installation instructions.

Helpful Information

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