853 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Interviewed on an Envato blog
+3 more
chrisatlemon says

Hi all,

I have a business card design which has thin outline borders around all four extremes.

Dimensions are 3.5×2” with the usual .25” bleed.

The border is 20px around the entire card (excluding bleed) and of course extends fully into the bleed.

Now the cards came back from the printer and some have the top border cut off. The printers say that the border needs to be thicker to be safe.

However even if I make the border thicker, if they don’t cut 100% symmetrically then my borders will not have the same height top and bottom.

So what’s the deal with this? Is it not a good idea to have orders around a business card? Or is it poor craftsmanship from the printers?

Cheers

Chris

1373 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+5 more
dekurvajo says

I dont get it Chris. could you illustrate?

853 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Interviewed on an Envato blog
+3 more
chrisatlemon says

Sure, sorry, so many words when an image would do just fine :) Here’s a sample design:

http://www.lemon-digital.com//temp/bleed.gif

(the blue guides indicate where the bleed starts)

The pixel height Of the border/Frame inside the bleed is 6px (I was mistaken in my first post). Many of the cards arrived with the top border almost entirely chopped off. They say that the border needs to be thicker. Maybe 6px is a bit tight … :)

However if it is thicker, say 20px, that still doesn’t make a difference if they can’t cut right as then the borders would not have the same thickness on all four sides, no matter how thick I make the border… I was able to cut it nicely here at home with a paper cutter…

So I wonder if they are just not very good at precise cutting, or if the idea of having a border around the business card is not a great idea? Or if I’m really asking to much with a 6px border/frame.

Cheers

Chris

1078 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a tutorial on Tuts+
  • Sells items exclusively on Envato Market
+6 more
survivor says

Hey chris,

I had the same problem once with flyer. I called and told them to reprint it as the file was made correctly like yours in the preview image. They (imo) pay more attention to cutting and everything was ok on second try.

It also may depends on the machine they use, as the cheaper ones aren’t so accurate with cutting.

EDIT : of course they won’t tell You that they have crappy printer or cutter.

130 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
joeBanana says

As survivor told you, there is nothing wrong with you prepress, it is a printers fault. My freelance business cards are just like yours, with a border all around, and they are printed and cutted just like they should. Change the printer or tell them to pay more attention. It is easiest to say, the prepress is faulty, for them.

691 posts
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Had an item featured in an Envato Bundle
+4 more
cooledition says

As survivor told you, there is nothing wrong with you prepress, it is a printers fault. My freelance business cards are just like yours, with a border all around, and they are printed and cutted just like they should. Change the printer or tell them to pay more attention. It is easiest to say, the prepress is faulty, for them.
+1
1373 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+5 more
dekurvajo says

Chris, but you know that if you would go with this BC to a prof. printer, where they print over 10k sometimes they not even accept thin borders because they don’t want to waste the time, extra paper, etc… They should tell you how much is they guaranteed slack. I think they should promise maximum 0.1 mm slack. Strongly depends – i dont know how it is in prof.english – what kind of “cutter machines?” they got. A bit depends on the paper weight and the quality is well. But im not hesitate to tell you it depends on the cutter’s hand and experience also. – ok i was looking after the accurate of a proper machine here in my country: it says: 0.01 mm 0,001 inch slack hm.. it seems like your card should work…. and better to look after an another place.

943 posts
  • Sells items exclusively on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured in an Envato Pack
  • Had an item featured in an Envato Bundle
+6 more
joiaco says

I worked at a printers for a short time and learned that especially when the blade on the guillotine is blunting, then the card shifts a bit. It is VERY expensive to sharpen the blades so they try to take it to the end and beyond of its efficient life. There are printers who won’t accept jobs like this precisely because of the extra attention it needs.

853 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Interviewed on an Envato blog
+3 more
chrisatlemon says

Many thanks for the replies everyone! I will look for an excellent printer to take care of my excellent design :)

Cheers

Chris

3723 posts Community Moderator
  • Has referred more than 5000 members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 100+ items on Envato Market
+8 more
quickandeasy says

I worked with some guys last year and we were foil printing with cards and flyers, everything was done to the precise millimetre on machines that were manually set up.

We also had a warehouse full of digital printers, which just spat out flyers, cards etc at a billion miles an hour – and the quality was simply not there.

But then again, you pay peanuts, you get monkeys.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by