537 posts
    Has been part of the Envato Community for over 6 years Has referred 50+ members Has sold $40,000+ on Envato Market Interviewed on an Envato blog
+7 more
Hein says

Site templates are NO WORDPRESS templates. Please check your categories.

Answering these questions like a zillion times already. Site templates and landing pages NEED NO installation what’s so ever.

5319 posts The Dude Abides
    Has referred 100+ members Has sold $125,000+ on Envato Market Has collected 100+ items on Envato Market Located in United States
+9 more
CodingJack says

Just the nature of the beast I guess. Had a buyer buy something today only to discover that some special feature he needed wasn’t included. Did I advertise this feature in any way? No. Did he post a comment saying “DO NOT BUY THIS ITEM ”. Yes :D

1660 posts
    Has referred 50+ members Has sold $40,000+ on Envato Market Has collected 10+ items on Envato Market Won a Most Wanted contest
+9 more
flashedge says

I’m dying to put an Einstein quote over here, but I’ll refrain this time. :silly:

990 posts It's in the pipeline!
    Has referred 200+ members Has sold $500,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 100+ items on Envato Market
+7 more
purethemes says

One time someone asked me: “WHY IS THAT THEME NOT TRANSLATED TO DUTCH ???!?” like it’s normal thing to translate all themes to dutch :D Big WTF on my face.

141 posts Get in the spotlight
    Has been part of the Envato Community for over 4 years Has sold $250,000+ on Envato Market Had an item featured in an Envato Bundle Has collected 1+ items on Envato Market
+6 more
FamousThemes says

Having problems with this kind of buyers every day also.

We should create a list of things like that to point it out to buyers, like the definition of an HTML template…....to mention also that buying a 15 $ template does not include all the modifications coming from our suport side until they finish their website….meaning 15$ is just that framework that needed a webdesigner help in order to archieve a final website with content and all that special customizations they want….

And the most important one from the wordpress themes side this time, not to install all the archive they download in wordpress….just the theme folder. I had people asking for refunds and telling me it’s the worst theme ever because they got that style sheet missing error from installing all the archive in wordpress.

I think the solution is a dedicated page with all this included.

Cheers.

178 posts Challenge accepted.
    Has referred 100+ members Has sold $75,000+ on Envato Market and is now an Elite Author Has been a beta tester for an Envato feature Has collected 10+ items on Envato Market
+5 more
bloooming says

I’m dying to put an Einstein quote over here, but I’ll refrain this time. :silly:

no need … ;)

I wonder how those people shop for other things online? For instance clothes …

141 posts Designer & Developer
    Has referred 50+ members Has sold $125,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 100+ items on Envato Market
+5 more
Webbu says

And when they understand maked a mistake, they want full refund also :) When i see this just lol

491 posts
    Has referred 1000+ members Has sold $250,000+ on Envato Market Has collected 10+ items on Envato Market Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

Somehow I doubt that buyers who are too lazy to read the details of an item which they are about to buy, will be bothered to check the forums and read this thread about the error of their ways! :)

There is no way for us authors to reach that kind of buyer. Maybe Envato could, but I think because of the numbers of buyers passing through these marketplaces, its just a case of every mistake that can be made, will be made. :)

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