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mpc
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Really great info in here ;) Thanks!

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QBKL
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I think you’re making assumptions about how customers buy. We don’t buy like this. [...] I think the low sales aren’t down to customer buying habits or quality issues, it’s basic economics – there are more products fighting for the same amount of buyers.

I’m generally trying not to assume. Being an author myself and an occasional buyer I can’t afford to make assumptions. Going through these buy-habits topics and interviews on Notes, taking a look at how products sell (from my inventory, bookmarks and general market), that’s what I really believe.

And when I’m saying “you buyers”, I generalize. Why? Because hardcore buyers are not really that many. Your statement about the “same amount of buyers” is only partially true, as I do believe this is only true for the number of hardcore-buyers. Other than that, the market keeps growing in numbers on both sides, authors and buyers, on mostly the same patterns: occasional authors and occasional buyers, authors that “test the waters” and put out a product once a year, and buyers that buy 1-2-3 products a year at most.

Thing is, the “occasional” type of both sides constitutes the big part of this marketplace. And occasional buyers are more likely to be impulse buyers or without an in-depth knowledge of the market, thus following common buying patterns aka “let’s run with the popular crowd”.

That’s how I see/feel it, anyway.

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Bedros
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Thanks for all the feedback.
Keep’em coming , we need your thoughts! :)

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familychoice
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Thing is, the “occasional” type of both sides constitutes the big part of this marketplace. And occasional buyers are more likely to be impulse buyers or without an in-depth knowledge of the market, thus following common buying patterns aka “let’s run with the popular crowd”.

Definitely, but there’s peace of mind in buying from established (good) authors that you need when buying a product that requires support or updating, such as a theme, plus we like to support authors that have given a good service to us previously. Buying a brand new product from an unknown author is a bit of a risk, but if the product’s good then it’s usually worth a punt.

It saddens me though when I see ‘occasional’ buyers purchasing and raving about a new product that’s a blatant copy of an older product. I noticed a plugin recently that is absolutely identical in style and functionality to something we bought a few months ago, which was the first of its kind. I have to fight the urge to post something in the comments telling everyone about the original!

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QBKL
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I have to fight the urge to post something in the comments telling everyone about the original!

I’ve seen people reporting blatant copies in comments. Don’t know why you worry about it. And you can also contact support about it…

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familychoice
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I have to fight the urge to post something in the comments telling everyone about the original!
I’ve seen people reporting blatant copies in comments. Don’t know why you worry about it. And you can also contact support about it…

I did earlier this year when an author released an identical theme to one we’d already purchased. Looking at this authors portfolio it seems to be how they operated – a lot of their themes were copies of top selling items.

Our comment was flagged by the rogue author, and removed by Envato (as were comments by other members reporting the same thing). I took a look a few weeks later and there were stacks of bugs being reported by purchasers, so it wasn’t even a good copy. I also told the author of the original theme about the copy, but he didn’t seem too bothered about it.

A bit more variety on here would be a good thing.

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horizonq8
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It’s all about the buyers , without you all of this would be meaningless…
So , buyers , how do you buy..?
Considering which criterias..?
Are you (or CAN you) using the SEARCH option..?
What makes you buy from the same author again and again , and vice versa..?
What features you want (or do not want) to see at the marketplaces..?
There are many questions can be added , so this is your thread , I think any feedback would be helpful to all of the community.
Bedros

1. When buying themes – I rarely use the search – Envato search is rather limited. Works for plugins but not templates.

2. Sadly, only 2 authors, after nearly 200 purchases, made enough of an impression on me to buy more then one product from them.

3. Having made quite a few not so fortunate buys over the years I got smarter (or so I think haha). I now browse the comments extensively:

a.  if an author refuses support in the comments, I move on - I understand it's not the best platform for it, but none offer access to forums pre purchase, and having been burned, repeatedly, I now only go for those that remain transparent about their product.
b.  if an author is rude in the comments, I move on.
c.  if an author can't be spotted for a month in the comments - I run.

4. I’ve learned not to pay any attention whatsoever to good star ratings, badges, titles, what not.

5. I look at a product change log, in case of scripts or themes.

6. I look at comments on other author items if there are any.

7. I ask pre-sales questions. I do make very biased judgments based on response received.

8. In case of popular themes, I recently started Googling for opinions. l wish I have thought about it sooner. Would’ve saved myself few hundred dollars ;)

9. It bothers me if people practically copy the design of others – I avoid such author’s like a plague. If you have that sort of attitude towards a fellow author, I don’t have much hope of being treated well as a customer :p

Most items I buy are either WP themes or plugins, and an occasional script or graphic. I’d happily pay double for every single item on here if it meant higher quality control and better motivation for the authors. I don’t think Envato’s cut is proportional, in any way, to the service provided. To either side.

More details on WP themes here – http://themeforest.net/forums/thread/humble-request-to-all-wordpress-authors/148538?page=1.

It’s great to see people asking questions, thanks!

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Bedros
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It’s all about the buyers , without you all of this would be meaningless…
So , buyers , how do you buy..?
Considering which criterias..?
Are you (or CAN you) using the SEARCH option..?
What makes you buy from the same author again and again , and vice versa..?
What features you want (or do not want) to see at the marketplaces..?
There are many questions can be added , so this is your thread , I think any feedback would be helpful to all of the community.
Bedros

1. When buying themes – I rarely use the search – Envato search is rather limited. Works for plugins but not templates.

2. Sadly, only 2 authors, after nearly 200 purchases, made enough of an impression on me to buy more then one product from them.

3. Having made quite a few not so fortunate buys over the years I got smarter (or so I think haha). I now browse the comments extensively:

a.  if an author refuses support in the comments, I move on - I understand it's not the best platform for it, but none offer access to forums pre purchase, and having been burned, repeatedly, I now only go for those that remain transparent about their product.
b.  if an author is rude in the comments, I move on.
c.  if an author can't be spotted for a month in the comments - I run.

4. I’ve learned not to pay any attention whatsoever to good star ratings, badges, titles, what not.

5. I look at a product change log, in case of scripts or themes.

6. I look at comments on other author items if there are any.

7. I ask pre-sales questions. I do make very biased judgments based on response received.

8. In case of popular themes, I recently started Googling for opinions. l wish I have thought about it sooner. Would’ve saved myself few hundred dollars ;)

9. It bothers me if people practically copy the design of others – I avoid such author’s like a plague. If you have that sort of attitude towards a fellow author, I don’t have much hope of being treated well as a customer :p

Most items I buy are either WP themes or plugins, and an occasional script or graphic. I’d happily pay double for every single item on here if it meant higher quality control and better motivation for the authors. I don’t think Envato’s cut is proportional, in any way, to the service provided. To either side.

More details on WP themes here – http://themeforest.net/forums/thread/humble-request-to-all-wordpress-authors/148538?page=1.

It’s great to see people asking questions, thanks!

Great Feedback, thanks very much for taking your time to write it.
I hope the community benefits from it and many other fellow buyers share their thoughts on this.

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digitalscience
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Envato buyers look for two things in my opnion

1) High quality 2) Value for money … if authors get both right, then $$$$ ;)

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Bedros
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Envato buyers look for two things in my opnion 1) High quality 2) Value for money … if authors get both right, then $$$$ ;)

Well I see that you’re also a superBuyer, then that counts too :)

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