10 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $100+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market

Hi, I’m new to “Themeforest” and have recently submitted my first item and is accepted. I’m getting sales but I’m wonder about buyer rating. I’ve not yet received any rating about my first item. A) How the rating system works? B) And what kind of buyers leave rating? C) Is there any way to know who bought my item with some detail?

And one an other question but irrelevant to this thread: D) Is there any way to change the category of item?

:) Proedayan

152 posts WordPress Wizard
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+5 more

Hi! The reality is:

A) A user just click in the stars they think the item deserves, almos times a not fair rating because users expect from you a ultra fast and free support, modifications and new features also.

B) The buyers that aren’t satisfied will with all the sure rate your item, sure that some users will say a thank you for you with a 5/4 stars…

C) No, you only will have access when the users post a comment and when they send a message for you by your Profile…

D) You can try ask to a reviewer – they usually are nice, changing the name of the item for example and things like this…

To get high ratings, work hard to send a 100% item, fix the bugs as fast as you can, reply all the comments at the page item (this will increase your sales) and sure, reply to support requests.

Cheers, Rafael

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes