535 posts
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steve314
says

Sorry guys, I’m new to Videohive. Is there any way to findout who has purchased an item of ours? Something like the statement button in the “my account” page?

4125 posts After Effects Templates
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miseld
says

Hello and welcome to Videohive. It’s not possible to see who bought your files unless that person contact you through videohive profile. In this case you will receive an email containing a special link that is valid for 7 days, then when you click the link to get a list of your files that the client purchased.

162 posts
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CarlB
says

Or if that person writes a comment for the file. The label “Purchased” in brown will appear on the top right corner of their comment.

535 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Had an item that was trending
+10 more
steve314
says

ok, thanx guys!

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