536 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Had an item that was trending
+11 more
steve314
says

Sorry guys, I’m new to Videohive. Is there any way to findout who has purchased an item of ours? Something like the statement button in the “my account” page?

4134 posts After Effects Templates
  • Had an item that became a weekly top seller
  • Became a Top 20 Author of the Month
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+11 more
miseld
says

Hello and welcome to Videohive. It’s not possible to see who bought your files unless that person contact you through videohive profile. In this case you will receive an email containing a special link that is valid for 7 days, then when you click the link to get a list of your files that the client purchased.

162 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
+14 more
CarlB
says

Or if that person writes a comment for the file. The label “Purchased” in brown will appear on the top right corner of their comment.

536 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Had an item that was trending
+11 more
steve314
says

ok, thanx guys!

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