71 posts Master
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item that became a weekly top seller
+5 more
Osetin
says

I just want to suspend my item so its not viewable temporary, how can I do that? I have provided the comment to the reviewer but the item still has not been suspended.

2462 posts
  • Located in Argentina
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+4 more
manuelvega
says

I think this can’t be done.

2047 posts Don't Worry, Be Happy
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+9 more
FinalDestiny
says

Break some functionality and report it yourself as an item that doesn’t work as advertised :D

Just joking…You can submit an update an ask the reviewer to soft-reject it…If that’s not possible, get back to my first paragraph :D

2036 posts Review Manager
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Member of the Envato Team
+14 more
jremick
Envato team
says

Hi Osetin,

You can request that staff soft-disable your item either via Review or Support team.

71 posts Master
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item that became a weekly top seller
+5 more
Osetin
says

Thanks guys, I’ve just submitted a soft reject request, will see how it works.

651 posts WordPress Gurus!
  • Has sold $250,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item that became a weekly top seller
+7 more
ThemeBeans
says

Hi Osetin, You can request that staff soft-disable your item either via Review or Support team.

I didnt know this, good stuff.

599 posts (-_-(-_-(-_-)-_-)-_-)
  • Won a Most Wanted contest
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Located in Mongolia
+9 more
Themewaves
says


Hi Osetin, You can request that staff soft-disable your item either via Review or Support team.
I didnt know this, good stuff.

+1

71 posts Master
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item that became a weekly top seller
+5 more
Osetin
says

Just want to let you know that I’ve submitted a soft-reject request for my template, but they requested a valid reason, my reason is that I wanted to sell that theme somewhere else and dont want it to be listed on Themeforest for now, so they replied to me saying that it is not a valid reason and the only way I can remove my theme is to delete it completely, but once I do that – it can’t be reactivated.

2047 posts Don't Worry, Be Happy
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+9 more
FinalDestiny
says

Of course. You can’t sell it this week here, next week somewhere else and the next one on ThemeForest as well. Once you break the exclusivity of that item, you can’t sell it here anymore.

148 posts
  • Has been part of the Envato Community for over 2 years
loveetc
says

Just want to let you know that I’ve submitted a soft-reject request for my template, but they requested a valid reason, my reason is that I wanted to sell that theme somewhere else and dont want it to be listed on Themeforest for now, so they replied to me saying that it is not a valid reason and the only way I can remove my theme is to delete it completely, but once I do that – it can’t be reactivated.

Did the reviewer also said that its a funny reason, because it actually is. :bigevilgrin:

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