2 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
liveblot says

I get an error from paypal when I try to deposit or pay for the theme directly. Following is the error that I get:

Return to merchant and try a different payment method

We are not able to process your payment using your PayPal account at this time. Please return to the merchant’s website and try using a different payment method (if available).

Is there any workaround for it?

5333 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly helped protect Envato Market against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+9 more
KingDog Staff says

Can you please open a Support ticket here and then let me know your ticket number. Thanks!

2 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
liveblot says

Can you please open a Support ticket here and then let me know your ticket number. Thanks!
I already have a ticket opened but no-reply

Ticket ID: EAF-998-68081

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