2 posts
  • 2 Years of Membership
  • Collector Level 1
liveblot
says

I get an error from paypal when I try to deposit or pay for the theme directly. Following is the error that I get:

Return to merchant and try a different payment method

We are not able to process your payment using your PayPal account at this time. Please return to the merchant’s website and try using a different payment method (if available).

Is there any workaround for it?

6839 posts
  • Envato Team
  • 5 Years of Membership
  • Canada
  • Envato Live Participant
+13 more
KingDog
Envato team
says

Can you please open a Support ticket here and then let me know your ticket number. Thanks!

2 posts
  • 2 Years of Membership
  • Collector Level 1
liveblot
says

Can you please open a Support ticket here and then let me know your ticket number. Thanks!
I already have a ticket opened but no-reply

Ticket ID: EAF-998-68081

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