8115 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
+4 more
doru says

I’ve submitted a set of 9 icons (the black and white type) and it had been rejected with the reason that I should upload the item to the vector category.

Now, one minor objection I have is that if a particular item is suitable to a certain category and I upload it to another category, what about the reviewer just move the item to that category?

But anyway is not this the issue. The issue is that before I decided where to upload my item I visited the icon category and I found countless items in the same style as the item I wanted to upload. Black Icons on white background. So how the those items had been approved to that category and my similar in style item is not suitable for the same category where there are THE SAME TYPE OF ITEMS !

Before I resubmit again to the vector category can someone explain me what I’m missing in this equation?

Thank You!

1749 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
gbs says

I can’t find a correct answer for you but if the wrong category is the reason, I think the reviewer can just soft-reject and let you change the category yourself if he/she cannot do that for you, rather than hard rejected it :( . What bother me more is to get the answer from a reviewer it would take a week or more via Support. So good luck to your next submission, mate :(.

8115 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
+4 more
doru says

yes, indeed, the reject answer is “wrong category” yet my item is on the same type as countless of other items in the icon category.

This is fairly common type of file, monochrome black icons usually from 9 to 12 or more in a set. There are numerous examples of those types of files in the icon category and the last one in the same style was approved on 20 November 2012!

So why my item was rejected as wrong category and a similar item was approved on the same day?

this is my item (ignore watermark)

in the icon category on the first page you can find an item approved today in the exact same style as my item.

http://graphicriver.net/category/icons
8115 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
+4 more
doru says

staff :) ?

4118 posts
  • Located in United Kingdom
  • Has sold $5,000+ on Envato Market
  • Contributed a free file of the month
  • Won a competition
+8 more
ToivoMedia says

To me it almost looks like only the most awesome packs of icons can actually go in the icon category.

8115 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
+4 more
doru says

if the icon category is for icons then icons should go to the icons category.

if no staff answer then I’m losing my time on the forum.

8115 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
+4 more
doru says

Ok, let me try this famous support, maybe I will have more luck.

Be back in two weeks when probably I will get some answer.

6110 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog Envato team says

Yeah you’ll need to go through Support on this one so they can forward it to the Reviewers. Drop me your ticket number and I’ll fast track it for you :)

8115 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
+4 more
doru says

Hi,

thank you kingdog for the help!

here is the Ticket ID: QHL -202-90684

6110 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog Envato team says

On it!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by