5523 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 4 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+12 more
KingDog Envato team says

Hey guys. I’ve received a few comments that our Support ticket system is giving an error:

One of the required field(s) is empty Invalid department ID specified; please select a valid department.

We can’t seem to replicate the problem but both of the users who can’t get it to work are from Pakistan. So I’m wondering if there’s something weird going on.

So if you’re in Pakistan can you try and submit a Support ticket and see what happens? Just add in the comments “This is just a test of the Support ticket system to see if it is working correctly in Pakistan”.

Thanks!

2485 posts Premium Scripts, Plugins and Themes
  • Has been part of the Envato Community for over 7 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+6 more
LucidStudios says

I submitted a test ticket and worked fine on my end. I submitted the ticket using FireFox 14.0.1 on Mac OS X 10 .7.4

3197 posts
  • Has referred 1000+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Provided great feedback to improve the user experience on Envato Market
+11 more
ThomGeskin says
Thread locked

Old thread revived. I believe the issue has been resolved. Locked to prevent further spamming and/or confusion.
by
by
by
by
by
by