4585 posts
  • Envato Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
  • Beta Tester
  • Contributed a Tutorial to a Tuts+ Site
+7 more
KingDog Staff says

Hey guys. I’ve received a few comments that our Support ticket system is giving an error:

One of the required field(s) is empty Invalid department ID specified; please select a valid department.

We can’t seem to replicate the problem but both of the users who can’t get it to work are from Pakistan. So I’m wondering if there’s something weird going on.

So if you’re in Pakistan can you try and submit a Support ticket and see what happens? Just add in the comments “This is just a test of the Support ticket system to see if it is working correctly in Pakistan”.

Thanks!

2479 posts Premium Scripts, Plugins and Themes
  • Bought between 10 and 49 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 6-7 years
  • Interviewed on the Envato Notes blog
  • Microlancer Beta Tester
  • Referred between 200 and 499 users
+1 more
LucidStudios says

I submitted a test ticket and worked fine on my end. I submitted the ticket using FireFox 14.0.1 on Mac OS X 10 .7.4

3196 posts
  • Attended a Community Meetup
  • Has been a member for 3-4 years
  • Grew a moustache for the Envato Movember competition
  • Beta Tester
  • Brazil
  • Author had a Free File of the Month
  • Referred between 1000 and 1999 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+5 more
DzincStudio says
Thread locked

Old thread revived. I believe the issue has been resolved. Locked to prevent further spamming and/or confusion.
by
by
by
by
by
by