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proactivecomputing Recent Posts Threads Started
2 posts
  • 4 Years of Membership
  • Collector Level 2
proactivecomputing
says

I’m having the same issue, purchasing with a credit card, plenty of funds available. Won’t let me deposit credits. Just receive the same error “unable to to process”

642 posts
  • Affiliate Level 2
  • Author Level 4
  • Copyright Ninja
  • Featured Author
+2 more
bosone
says

buy one of my items and you will see that the error will go away!! :D

9 posts
  • 3 Years of Membership
  • Collector Level 2
  • United Kingdom
Farrow
says

buy one of my items and you will see that the error will go away!! :D

What makes you think if we bought of you we would have no error? I wonder how many people have tried to buy off you but have had this problem. As a developer don’t it make you wonder if your losing money? Clearly there is a problem and no one is doing anything about it. I created support tickets and tweeted the support staff here for 2 days, still no reply to none of my tickets.

240 posts
  • Affiliate Level 1
  • Author Level 5
  • Collector Level 1
  • Top Monthly Author
+4 more
phpdude
says

This is a little worrying :( The error on the screenshot does say to contact the merchant, so implies the error is this side.

Admins, is this 100% confirmed as fixed now, or are people still having issues?

2108 posts
  • Envato Team
  • 6 Years of Membership
  • Tuts+ Instructor
  • Podster
+10 more
LanceSnider
Envato team
says

We’re going to look into this immediately. I’ll keep you posted.

14 posts
  • Collector Level 2
  • Australia
  • Exclusive Author
  • 5 Years of Membership
mr_gingle
says

Thanks for reporting this issue, we are currently investigating and as far as we are concerned, it’s an issue on the Paypal side without being 100% sure yet.

We’ll be in touch with Paypal and keep you updated within the next 24 hours.

Thanks

9 posts
  • 3 Years of Membership
  • Collector Level 2
  • United Kingdom
Farrow
says

I phoned PayPal and had them check this and they assured me its was your end. I buy and take funds with my PayPal everyday, made over 4 purchases today to other sites. No problem with PayPal, you need to check your system again.

642 posts
  • Affiliate Level 2
  • Author Level 4
  • Copyright Ninja
  • Featured Author
+2 more
bosone
says


buy one of my items and you will see that the error will go away!! :D

What makes you think if we bought of you we would have no error?

i’m sorry… you have a sense of humor different than mine. It was just a joke, no mean to offend anyone!

I wonder how many people have tried to buy off you but have had this problem. As a developer don’t it make you wonder if your losing money? Clearly there is a problem and no one is doing anything about it. I created support tickets and tweeted the support staff here for 2 days, still no reply to none of my tickets.

well, i hope that’s for this reason than i don’t sell anything since one week! :P let’s hope they fix this and that i will start to sell again! :)

2541 posts
  • Affiliate Level 2
  • Author Level 2
  • Collector Level 3
  • United States
+9 more
CreatingDrew
says

I phoned PayPal and had them check this and they assured me its was your end. I buy and take funds with my PayPal everyday, made over 4 purchases today to other sites. No problem with PayPal, you need to check your system again.
We’re definitely looking into everything and have all hands on deck. We’ll post some more updates when we have them. Really appreciate you guys reporting this and for your patience. :)
14 posts
  • Collector Level 2
  • Australia
  • Exclusive Author
  • 5 Years of Membership
mr_gingle
says

Hi everyone,

The issue is only affecting a limited amount of users, we’re working hard and still following up with PayPal. We expect a resolution soon.

Thanks for your understanding.

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