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BarbieFischer says

YOu advertise that I can use your theme on Wordpress but WordPress won’t let me use it! How do I get my money back!

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ChillThemes says

If you are on WordPress.com you can’t install themes that you have purchased. You’d need a domain, a web host, and a copy of http://wordpress.org

Contact http://support.envato.com

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organicbee says

its stated on Wordpress.com that you cannot install custom themes http://en.support.wordpress.com/themes/adding-new-themes/

WordPress.com uses the WordPress.org platform you can see the differences here http://en.support.wordpress.com/com-vs-org/

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BarbieFischer says

Well I am glad to now know that things advertised as easy for non-tech people is actually a bunch of crap.

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Dzinc says

Hi Barbie, I’m sorry to hear you are currently having trouble, please be so kind to contact support, and they’ll gladly look into it. Your patience is appreciated. Thanks.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
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Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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