4 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
BarbieFischer says

YOu advertise that I can use your theme on Wordpress but WordPress won’t let me use it! How do I get my money back!

707 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+2 more
ChillThemes says

If you are on WordPress.com you can’t install themes that you have purchased. You’d need a domain, a web host, and a copy of http://wordpress.org

Contact http://support.envato.com

3334 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 4 years
+1 more
organicbee says

its stated on Wordpress.com that you cannot install custom themes http://en.support.wordpress.com/themes/adding-new-themes/

WordPress.com uses the WordPress.org platform you can see the differences here http://en.support.wordpress.com/com-vs-org/

4 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
BarbieFischer says

Well I am glad to now know that things advertised as easy for non-tech people is actually a bunch of crap.

4377 posts
  • Has referred 10+ members
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
  • Attended one of our Meetups around the world
+6 more
Dzinc says

Hi Barbie, I’m sorry to hear you are currently having trouble, please be so kind to contact support, and they’ll gladly look into it. Your patience is appreciated. Thanks.

by
by
by
by
by
by