210 posts
  • Located in Canada
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
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DanyDuchaine says

So I try to delete one of my old item, it doesn’t work, load forever.

I try to send a support ticket, doesn’t work, load forever.

What do I do? :)

*Edit Worked after the 30th time :) Perseverance is the key.

128 posts
  • Has referred 1+ members
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Dary says

Hi Dany,

Since you mentioned that, I was wondering if there’s an option to confirm deletion through email?!

Thank you!

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mgallivan says

I haven’t been able to get my product either…wonder if there is an overload from the holidays and that they said they would be back today?!

210 posts
  • Located in Canada
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+5 more
DanyDuchaine says

@Dary Nope, haven’t receive anything.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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