Sorry I know the forums aren’t the best place for this, I’ve contacted support already but I’m hoping any member of the team will see this that can help really.
Just had a new file go live, but I can’t edit the description / demo link or anything because of the following:http://i.imgur.com/pcU8xhY.png
Obviously I’ve added a WP Theme .zip and a main files .zip otherwise it wouldn’t have been accepted
Anyway, hope to hear something soon
I can’t submit update. Its stuck on “processing”
Idem for bilbo_b not possible update the item.
We also need to upload a crucial update to a theme but the site says “no”
“Something went wrong!”
I had the same problem a few weeks ago with two of my items. Just give them some time to fix it…
Just had a buyer contact me saying that he’s getting the Envato error page when trying to purchase Milli, is anyone else having these issues?
This is a full working day for me now that it seems no one can buy my theme and that I can’t edit the theme description.
Just had a buyer contact me saying that he’s getting the Envato error page when trying to purchase Milli, is anyone else having these issues? This is a full working day for me now that it seems no one can buy my theme and that I can’t edit the theme description.
I think that you have to upload the files again! I had the same problem when I couldn’t edit the description. The buyers couldn’t download the new version or purchase it.
Let them know via Twitter or reply to the email they sent you about the problem with the description (if they have replied).
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