1 post
  • Has collected 1+ items on Envato Market

Hello. My problem is when i go in my dashboard to “Appearence” then “themes” then upload the theme zip file and click “install”, after a long time waiting i have this message : “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”. I build my domain on “HostGator” and when i contacted them they tell me that i have to contact support of “themeforest”. So can anyone help me to install my theme because it’s not free. it costs me “ยง55” from “themeforest”. THANKS.

181 posts
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
44 posts
  • Has been part of the Envato Community for over 1 year
  • Has referred 1+ members
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
+1 more

Maybe you installed the wrong installation file. Extract the file that you downloaded from Themeforest first. Then check the .zip file on the extracted file.
Usually that the installation file. Hope these help.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes