354 posts Mad Dog
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mad_dog says

Hi guys! It looks like there is an issue with your ticket system. I tried to submit a ticket 2 times. Every time I submit it, I’m getting: One of the required field(s) is empty Invalid department ID specified; please select a valid department.

though all the fields are filled in and the department is chosen. P.S. Trying to submit to Copyright => Piracy or Warez Concern

141 posts moutheme
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moutheme says

Same problem here, just try to change browser and i think will work :)

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Dzinc says

Hi guys, everything seems fine and functional here. Try clearing the cache and restarting your browser as well, it usually fixes the issue. If the problem persists, please let us know. Thanks!

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mad_dog says

Cleared the cache, changed the browser, same issue….

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Dzinc says

Hi again mad_dog, is this the URL where you are currently receiving the error?

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mad_dog says

Hi again mad_dog, is this the URL where you are currently receiving the error?
That’s correct.
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Skywarrior says

I just submitted a ticket and it worked

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Dzinc says

I apologize for the inconvenience mad_dog, but I can’t seem to replicate the error from my end. For the time being, an alternative could be giving the incognito mode a try? See if that works.

If not, you are more than welcome to send me an e-mail through my profile, and I’ll be sure to forward the piracy concern to the appropriate staff.

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Kopyov says

Dzinc Could you please check ticket UDG-139-63631, 6 days and no reply.

Thanks

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tabvn says

Hi guys! It looks like there is an issue with your ticket system. I tried to submit a ticket 2 times. Every time I submit it, I’m getting: One of the required field(s) is empty Invalid department ID specified; please select a valid department. though all the fields are filled in and the department is chosen. P.S. Trying to submit to Copyright => Piracy or Warez Concern
try this http://themeforest.net/forums/thread/error-on-envato-support-ticket-system/93190#message_content_764229 :)

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