446 posts Mad Dog
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mad_dog
says

Hi guys! It looks like there is an issue with your ticket system. I tried to submit a ticket 2 times. Every time I submit it, I’m getting: One of the required field(s) is empty Invalid department ID specified; please select a valid department.

though all the fields are filled in and the department is chosen. P.S. Trying to submit to Copyright => Piracy or Warez Concern

142 posts moutheme
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
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+7 more
moutheme
says

Same problem here, just try to change browser and i think will work :)

4378 posts
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Dzinc
says

Hi guys, everything seems fine and functional here. Try clearing the cache and restarting your browser as well, it usually fixes the issue. If the problem persists, please let us know. Thanks!

446 posts Mad Dog
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Power Elite Author: Sold more than $1M on Envato Market
+8 more
mad_dog
says

Cleared the cache, changed the browser, same issue….

4378 posts
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  • Achieved the monthly Community Superstar Award
+7 more
Dzinc
says

Hi again mad_dog, is this the URL where you are currently receiving the error?

446 posts Mad Dog
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Power Elite Author: Sold more than $1M on Envato Market
+8 more
mad_dog
says

Hi again mad_dog, is this the URL where you are currently receiving the error?
That’s correct.
180 posts (-_(-_-(-_-)-_-)_-)
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Skywarrior
says

I just submitted a ticket and it worked

4378 posts
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+7 more
Dzinc
says

I apologize for the inconvenience mad_dog, but I can’t seem to replicate the error from my end. For the time being, an alternative could be giving the incognito mode a try? See if that works.

If not, you are more than welcome to send me an e-mail through my profile, and I’ll be sure to forward the piracy concern to the appropriate staff.

301 posts
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  • Made it to the Authors' Hall of Fame
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+7 more
Kopyov
says

Dzinc Could you please check ticket UDG-139-63631, 6 days and no reply.

Thanks

332 posts Tabvn
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tabvn
says

Hi guys! It looks like there is an issue with your ticket system. I tried to submit a ticket 2 times. Every time I submit it, I’m getting: One of the required field(s) is empty Invalid department ID specified; please select a valid department. though all the fields are filled in and the department is chosen. P.S. Trying to submit to Copyright => Piracy or Warez Concern
try this http://themeforest.net/forums/thread/error-on-envato-support-ticket-system/93190#message_content_764229 :)
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