214 posts Mad Dog
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+1 more
mad_dog says

Hi guys! It looks like there is an issue with your ticket system. I tried to submit a ticket 2 times. Every time I submit it, I’m getting: One of the required field(s) is empty Invalid department ID specified; please select a valid department.

though all the fields are filled in and the department is chosen. P.S. Trying to submit to Copyright => Piracy or Warez Concern

137 posts moutheme
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moutheme says

Same problem here, just try to change browser and i think will work :)

4021 posts Community Team
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+4 more
Dzinc Staff says

Hi guys, everything seems fine and functional here. Try clearing the cache and restarting your browser as well, it usually fixes the issue. If the problem persists, please let us know. Thanks!

214 posts Mad Dog
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • Referred between 500 and 999 users
+1 more
mad_dog says

Cleared the cache, changed the browser, same issue….

4021 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Australia
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

Hi again mad_dog, is this the URL where you are currently receiving the error?

214 posts Mad Dog
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • Referred between 500 and 999 users
+1 more
mad_dog says

Hi again mad_dog, is this the URL where you are currently receiving the error?
That’s correct.
138 posts (-_(-_-(-_-)-_-)_-)
  • Bought between 10 and 49 items
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  • Italy
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Skywarrior says

I just submitted a ticket and it worked

4021 posts Community Team
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  • Australia
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Dzinc Staff says

I apologize for the inconvenience mad_dog, but I can’t seem to replicate the error from my end. For the time being, an alternative could be giving the incognito mode a try? See if that works.

If not, you are more than welcome to send me an e-mail through my profile, and I’ll be sure to forward the piracy concern to the appropriate staff.

269 posts
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  • Referred between 200 and 499 users
  • Bought between 10 and 49 items
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+1 more
Kopyov says

Dzinc Could you please check ticket UDG-139-63631, 6 days and no reply.

Thanks

301 posts Tabvn
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tabvn says

Hi guys! It looks like there is an issue with your ticket system. I tried to submit a ticket 2 times. Every time I submit it, I’m getting: One of the required field(s) is empty Invalid department ID specified; please select a valid department. though all the fields are filled in and the department is chosen. P.S. Trying to submit to Copyright => Piracy or Warez Concern
try this http://themeforest.net/forums/thread/error-on-envato-support-ticket-system/93190#message_content_764229 :)
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