3 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
onlybreak
says

Is possible to change a theme for another? I had bougth impreza and is not good enough for my shop . I will like to change to hotec. I bougth impreza 4 days ago!!

3439 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Achieved the monthly Community Superstar Award
  • Located in United States
+2 more
organicbee
says

no

555 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 100+ items on Envato Market
  • Located in Gibraltar
goofydadog
says

Sure, just purchase your new theme and install it on your current wordpress install. You can install as many themes as you like.

If there is a genuine reason why you can’t use the first theme you purchased, such as it does not work, report it to / contact: envato support http://support.envato.com/ .

3 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
onlybreak
says

thanks… what i need is not to pay the new one, only give impreza and receive the new one without paying again.. (i boutgth it last sunday) thanks

1418 posts
  • Contributed a blog post
  • Has been part of the Envato Community for over 5 years
  • Has been a beta tester for an Envato feature
  • Has referred 10+ members
+7 more
Stylius
says

I don’t think that is possible. I bought three themes once for a website and I only used one. Keep in mind that $55 is cheap compared with a costumized website.

928 posts
  • Helped protect Envato Market against copyright violations
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $2M+ on Envato Market
+6 more
Dream-Theme
says

No. Digital goods are not returnable/exchangeable.

657 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
AlexFjord
says

No you cannot.

Its a digital download marketplace – no one does this unless there is an unexpected issue or error with the product – for obvious reasons.

While your case may be genuine if this was an option there are far too many unscrupulous people out there who would exploit it.

3 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
onlybreak
says

i see, what a mess. I lost my money Thank you for your honest answer

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