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EladChai
says

Can’t Sign-In from my mobile phone. Did anyone else experience the same issue?

I fill in the username and password, I click the Sign In button and nothing seems to happen.

Not even trying to load. Using Dolphin browser (SGS II – android).

:confused:

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contrastblack
Envato team
says

Changing password doesn’t seem to work for me.

Hi Pixelworkshop, please follow the steps bellow :

1. Sign in to your Envato Marketplace Account
2. Hover over your username and click Envato Account from the dropdown
3. Click Edit details / change password
4. Click Change password…
5. Enter your desired New password and confirm the new password
6. Enter your current password to confirm the changes
7. Press save.

If it’s still causing issues, please open a ticket with Support via http://support.envato.com and drop me your Ticket ID please.

Thanks.

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Joost
Moderator
says

Awesome update !

Finally I don’t need any funky tricks to get PwdHash working properly! Now it can just use the envato.com domain as a salt, rather than some dirty trick to always use AD even on different domains :P

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EladChai
says

Can’t Sign-In from my mobile phone. Did anyone else experience the same issue?

I fill in the username and password, I click the Sign In button and nothing seems to happen.

Not even trying to load. Using Dolphin browser (SGS II – android).

:confused:

Help please? :)

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contrastblack
Envato team
says


Can’t Sign-In from my mobile phone. Did anyone else experience the same issue?

I fill in the username and password, I click the Sign In button and nothing seems to happen.

Not even trying to load. Using Dolphin browser (SGS II – android).

:confused:
Help please? :)
Hi EladChai, I’m unable to replicate your issue, I just tried on my Samsung GT-p1000 (tab 7’‘) running the same browser you’re using, but it works just fine. Have you tried using the default Android browser?

p.s: I’m running on “Desktop User-Agent”, if you’re on “Android” please also give that a try. Thanks.

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bensmithett
Envato team
says

Can’t Sign-In from my mobile phone. Did anyone else experience the same issue?

I fill in the username and password, I click the Sign In button and nothing seems to happen.

Not even trying to load. Using Dolphin browser (SGS II – android).

:confused:

Hi EladChai, like contrastblack I was unable to replicate the issue on SGS III with Dolphin 9.3.1 (get your version from Settings > Applications manager > Dolphin Browser)

It might be the case that a Dolphin add-on is interfering with the page, do you have any installed?

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pixeful
says

I tried to login from iPhone 4.2.1 -> mobile version fields broken – enter all my details, doesn’t proceed

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dbvirago
says
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KBRmedia
says

There seems to be an issue with switching marketplaces while being logged in one. If I visit the other directly then I wouldn’t be logged in. But if I visited it using the switcher at the top then that works.

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gbs
says

There seems to be an issue with switching marketplaces while being logged in one. If I visit the other directly then I wouldn’t be logged in. But if I visited it using the switcher at the top then that works.

When I access another marketplace directly via the URL in address bar then it’s not automatically signed in. Only when I click on the Sign In button then the page refreshes and shows me that I logged in with my info. Don’t know if it’s a bug, or you guys’ intention :)

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