ThemeForest

Changes to the Marketplace - Envato Account Center

98 posts
  • Microlancer Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Has been a member for 2-3 years
  • Exclusive Author
  • Europe
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
loreleyyy says

I also can’t sign in from my iPod touch, iOS 4.2.1, I click the sign in button, it turns grey, then the captcha code appears for a second and then I get a blank page (url: account.envato.com/sign_in?to=themeforest)

EDIT: seems to be exactly the same problem as EladChai mentioned.

992 posts
  • Sold between 100 000 and 250 000 dollars
  • Elite Author
  • France
  • Author had a File in an Envato Bundle
  • Author had a Free File of the Month
  • Contributed a Tutorial to a Tuts+ Site
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+4 more
Pixelworkshop says


Changing password doesn’t seem to work for me.

Hi Pixelworkshop, please follow the steps bellow :

1. Sign in to your Envato Marketplace Account
2. Hover over your username and click Envato Account from the dropdown
3. Click Edit details / change password
4. Click Change password…
5. Enter your desired New password and confirm the new password
6. Enter your current password to confirm the changes
7. Press save.

If it’s still causing issues, please open a ticket with Support via http://support.envato.com and drop me your Ticket ID please.

Thanks.

Edit : it’s my mistake, I messed with my password history :p

1617 posts Community Team
  • Helped protect Envato Marketplaces against copyright violations
  • Community Ambassador
  • Envato Staff
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Microlancer Beta Tester
  • Beta Tester
  • Won a Competition
+9 more
contrastblack staff says

Edit : it’s my mistake, I messed with my password history :p

I’m glad it’s sorted for you!

30 posts
  • Austria
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users
  • Sold between 1 000 and 5 000 dollars
redworx says

Nice one!

35 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Sold between 10 000 and 50 000 dollars
mixmedia87 says

I am having the same problem as EladChai

Cannot sign on with mobile anymore, nothing happens.

522 posts
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 10 000 and 50 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Helped protect Envato Marketplaces against copyright violations
  • Most Wanted Bounty Winner
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
+1 more
EladChai says

I am having the same problem as EladChai Cannot sign on with mobile anymore, nothing happens.

Come on guys :( please fix this problem.

163 posts
  • Microlancer Beta Tester
  • Switzerland
  • Has been a member for 2-3 years
  • Sold between 100 and 1 000 dollars
  • Exclusive Author
  • Referred between 1 and 9 users
  • Bought between 100 and 499 items
simonswiss says

Not sure if i’m missing something but except the “envato account” in the dropdown list, i don’t see ANY changes compared to before.

Ever since i’m using the marketplaces (joined about 1.5 years ago), i’ve been able to switch from themeforest to codecanyon to graphicriver etc.. with a single sign on – i mean if i was logged in one marketplace, i was in for all of them. If i logged out, i’d log out all of them.

From reading these posts, it seems like it was not the case for many other users.. was i an account that was on beta test for the feature? Am i missing something here?

5 posts
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars
dbvirago says

http://photodune.net/author_dashboard produces an error page.

Haven’t seen anyone answer or address this. On photodune.net, under the user menu, at the top of the 2nd section is a link called Author Dashboard, that points to http://photodune.net/author_dashboard. That link no longer works. It points to an error page.

48 posts
  • Envato Developer
  • Has been a member for 1-2 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett dev says

@loreleyyy @mixmedia87 @EladChai sorry you’re still having trouble, we’re working on it.

I just want to confirm the browsers you’re having issues on:
  • iOS 4.2.1 Safari
  • Latest Dolphin on Android
  • Stock browser on Android 2.3

If there are any others please let me know.

522 posts
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 10 000 and 50 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Helped protect Envato Marketplaces against copyright violations
  • Most Wanted Bounty Winner
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
+1 more
EladChai says

@loreleyyy @mixmedia87 @EladChai sorry you’re still having trouble, we’re working on it. I just want to confirm the browsers you’re having issues on:
  • iOS 4.2.1 Safari
  • Latest Dolphin on Android
If there are any others please let me know.

Yep. Waiting for it to work \:

by
by
by
by
by