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loreleyyy
says

I also can’t sign in from my iPod touch, iOS 4.2.1, I click the sign in button, it turns grey, then the captcha code appears for a second and then I get a blank page (url: account.envato.com/sign_in?to=themeforest)

EDIT: seems to be exactly the same problem as EladChai mentioned.

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Pixelworkshop
says


Changing password doesn’t seem to work for me.

Hi Pixelworkshop, please follow the steps bellow :

1. Sign in to your Envato Marketplace Account
2. Hover over your username and click Envato Account from the dropdown
3. Click Edit details / change password
4. Click Change password…
5. Enter your desired New password and confirm the new password
6. Enter your current password to confirm the changes
7. Press save.

If it’s still causing issues, please open a ticket with Support via http://support.envato.com and drop me your Ticket ID please.

Thanks.

Edit : it’s my mistake, I messed with my password history :p

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contrastblack
Envato team
says

Edit : it’s my mistake, I messed with my password history :p

I’m glad it’s sorted for you!

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redworx
says

Nice one!

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mixmedia87
says

I am having the same problem as EladChai

Cannot sign on with mobile anymore, nothing happens.

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EladChai
says

I am having the same problem as EladChai Cannot sign on with mobile anymore, nothing happens.

Come on guys :( please fix this problem.

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simonswiss
says

Not sure if i’m missing something but except the “envato account” in the dropdown list, i don’t see ANY changes compared to before.

Ever since i’m using the marketplaces (joined about 1.5 years ago), i’ve been able to switch from themeforest to codecanyon to graphicriver etc.. with a single sign on – i mean if i was logged in one marketplace, i was in for all of them. If i logged out, i’d log out all of them.

From reading these posts, it seems like it was not the case for many other users.. was i an account that was on beta test for the feature? Am i missing something here?

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dbvirago
says

http://photodune.net/author_dashboard produces an error page.

Haven’t seen anyone answer or address this. On photodune.net, under the user menu, at the top of the 2nd section is a link called Author Dashboard, that points to http://photodune.net/author_dashboard. That link no longer works. It points to an error page.

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bensmithett
Envato team
says

@loreleyyy @mixmedia87 @EladChai sorry you’re still having trouble, we’re working on it.

I just want to confirm the browsers you’re having issues on:
  • iOS 4.2.1 Safari
  • Latest Dolphin on Android
  • Stock browser on Android 2.3

If there are any others please let me know.

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EladChai
says

@loreleyyy @mixmedia87 @EladChai sorry you’re still having trouble, we’re working on it. I just want to confirm the browsers you’re having issues on:
  • iOS 4.2.1 Safari
  • Latest Dolphin on Android
If there are any others please let me know.

Yep. Waiting for it to work \:

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