5 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
  • Located in Mexico
mempresarias says

Afer over 2 months of searching, I decided to buy the theme cnews

Big, big mistake.

The theme will only work in the demo. When you install the theme on your site, the theme causes errors with your hosting and a permanent error 503.

For every post you have to choose your sidebar. Which means that I have more than 1000 post without sidebar !!!!!!!!!! crazy decision by a programmer (toddler level)

CNews is a big scam and I want my money back.

I work with WP for the last 7 years and never, never seen a bad theme like CNEWS.

the only response from the developer is offended because I dare to show that their work serves

P.S: please if wrong place for my claim, move the post. my English is basic

5 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
  • Located in Mexico
mempresarias says

I am forced to return earlier in the succession of errors like this:

Offset not contained in string in /home2/mamasybe/public_html/soymamablog/wp-content/themes/cnews/partials/blog2/content.php on line 56

pay 40 dollars for a theme not being able to use it ???? sorry, but I can not do charity

6127 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog Envato team says

Hello. If you’ve already tried contacting the author of the theme, please contact Support and let them know all the details – http://support.envato.com Thanks!

5 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
  • Located in Mexico
mempresarias says

Hello. If you’ve already tried contacting the author of the theme, please contact Support and let them know all the details – http://support.envato.com Thanks!

Oh yes, I have discussed with the author of the theme in their support forum, but it is very worthy to accept their mistakes.

Send you an email ! Thanks !!!

5 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
  • Located in Mexico
mempresarias says

I remove the theme of my site. I have a permanent error 503 as send the image to a ticket.

================ Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Temporarily Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at www.soymamablog.com Port 80

I lost 40 dollars buying this theme. Who is responsible?

537 posts I love the web!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Won a Most Wanted contest
  • Contributed a free file of the month
+6 more
htmgarcia says

Sorry to hear that. Did you tried to check compatibility of PHP and MySQL versions?

5 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
  • Located in Mexico
mempresarias says

Sorry to hear that. Did you tried to check compatibility of PHP and MySQL versions?

Thank you very much for asking. ThemeForest is aware of the problem and acted in my favor.

Believe me I have 7 years working with WordPress and it’s amazing how poorly made this the theme is.

537 posts I love the web!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Won a Most Wanted contest
  • Contributed a free file of the month
+6 more
htmgarcia says

I hope Envato will solve your problem.
Good luck!

35 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 4 years
+4 more
NORDiX says

Hello mempresarias.

I tryed to help you many times at our support forum but you refused my help. If you have time to spend it on appeal – it’s your right. But I think you’d better spend it on reading of the documentation plus update theme to the latest version.

About the issue of 503 error please ask your hosting provider.

P.S. “The only man who never makes mistakes is the man who never does anything.” – Theodore Roosevelt.

Best Regards.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by