1870 posts YOU TOUCH IT YOU BUY IT
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FRESHFACE says

Does this tab is accessible to all users? If yes, I think the support tab should be accessible only to those who have purchased the item. If anyone has a question regarding the item he can place a comment.

Not sure about that. Before purchasing, I would like to know how and where the author handles support.

3748 posts
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pezflash says

Btw, why FAQ tab gets replaced with Support tab instead of getting a new tab?

I like both together; makes sense, imho.
Good work devs!

1870 posts YOU TOUCH IT YOU BUY IT
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FRESHFACE says


Btw, why FAQ tab gets replaced with Support tab instead of getting a new tab?
I like both together; makes sense, imho.
Good work devs!

I was just interested to know if it would be easy to implement a new tab. Because one of the scenarios could be that they just had to rewrite one of the tabs (FAQ), for whatever technical reason.

1677 posts Envato Elite Author
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Tean says

We need the current comments system we have converted into some kind of forum type system, including all the comments made so far converted into forum threads, and all that being searchable and sortable in any possible way, thats what we need.

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3Ddym says

This is awesome man!

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PaulWinslow says

We need the current comments system we have converted into some kind of forum type system, including all the comments made so far converted into forum threads, and all that being searchable and sortable in any possible way, thats what we need.

You’re asking for a bit much there, don’t you think? How would you go about organizing every single comment posted so far on every single item into forum threads?

3921 posts After Effects Templates
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miseld says

Can we get option to select multiple options inn support tab.
For example (Email + Supported through item comments)

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KBRmedia says

Good Job, Envato. Good Job.

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robertojorge says

Can we get option to select multiple options inn support tab.
For example (Email + Supported through item comments)
+1 plus the extension of the textlines limit and basic html as said before by some members.

Think its a really good feature that may increase client confidence in buying an item specially if its a new comer… Nice implementation. :)

721 posts Theme20.com
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T20 says

+1 very good, thanks

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