1864 posts YOU TOUCH IT YOU BUY IT
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users
  • Has been a member for 5-6 years
  • Won a Competition
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
+1 more
FRESHFACE says

Does this tab is accessible to all users? If yes, I think the support tab should be accessible only to those who have purchased the item. If anyone has a question regarding the item he can place a comment.

Not sure about that. Before purchasing, I would like to know how and where the author handles support.

3747 posts
  • Won a Competition
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Spain
  • Referred between 200 and 499 users
+5 more
pezflash says

Btw, why FAQ tab gets replaced with Support tab instead of getting a new tab?

I like both together; makes sense, imho.
Good work devs!

1864 posts YOU TOUCH IT YOU BUY IT
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users
  • Has been a member for 5-6 years
  • Won a Competition
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
+1 more
FRESHFACE says


Btw, why FAQ tab gets replaced with Support tab instead of getting a new tab?
I like both together; makes sense, imho.
Good work devs!

I was just interested to know if it would be easy to implement a new tab. Because one of the scenarios could be that they just had to rewrite one of the tabs (FAQ), for whatever technical reason.

1676 posts Envato Elite Author
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Author had a Free File of the Month
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Europe
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users
+1 more
Tean says

We need the current comments system we have converted into some kind of forum type system, including all the comments made so far converted into forum threads, and all that being searchable and sortable in any possible way, thats what we need.

901 posts
  • Won a Competition
  • Sold between 50 000 and 100 000 dollars
  • Most Wanted Bounty Winner
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Exclusive Author
+1 more
3Ddym says

This is awesome man!

327 posts
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users
  • Sold between 50 000 and 100 000 dollars
  • United Kingdom
PaulWinslow says

We need the current comments system we have converted into some kind of forum type system, including all the comments made so far converted into forum threads, and all that being searchable and sortable in any possible way, thats what we need.

You’re asking for a bit much there, don’t you think? How would you go about organizing every single comment posted so far on every single item into forum threads?

3901 posts After Effects Templates
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Elite Author
  • Referred between 500 and 999 users
  • Bought between 100 and 499 items
  • Envato Studio (Microlancer) Beta Tester
  • Beta Tester
  • Has been a member for 4-5 years
+4 more
miseld says

Can we get option to select multiple options inn support tab.
For example (Email + Supported through item comments)

211 posts
  • Canada
  • Sold between 10 000 and 50 000 dollars
  • Bought between 1 and 9 items
  • Referred between 10 and 49 users
  • Has been a member for 2-3 years
  • Exclusive Author
KBRmedia says

Good Job, Envato. Good Job.

91 posts Keep Working
  • Elite Author
  • Sold between 50 000 and 100 000 dollars
  • Has been a member for 3-4 years
  • Most Wanted Bounty Winner
  • Exclusive Author
  • Referred between 500 and 999 users
  • Bought between 10 and 49 items
  • Portugal
  • Envato Studio (Microlancer) Beta Tester
+1 more
robertojorge says

Can we get option to select multiple options inn support tab.
For example (Email + Supported through item comments)
+1 plus the extension of the textlines limit and basic html as said before by some members.

Think its a really good feature that may increase client confidence in buying an item specially if its a new comer… Nice implementation. :)

692 posts Theme20.com
  • Won a Competition
  • Elite Author
  • Exclusive Author
  • Sold between 50 000 and 100 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 10 and 49 items
  • Referred between 50 and 99 users
  • Has been a member for 2-3 years
+3 more
T20 says

+1 very good, thanks

by
by
by
by
by
by