1908 posts YOU TOUCH IT YOU BUY IT
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FRESHFACE
says

Does this tab is accessible to all users? If yes, I think the support tab should be accessible only to those who have purchased the item. If anyone has a question regarding the item he can place a comment.

Not sure about that. Before purchasing, I would like to know how and where the author handles support.

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pezflash
says

Btw, why FAQ tab gets replaced with Support tab instead of getting a new tab?

I like both together; makes sense, imho.
Good work devs!

1908 posts YOU TOUCH IT YOU BUY IT
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FRESHFACE
says


Btw, why FAQ tab gets replaced with Support tab instead of getting a new tab?
I like both together; makes sense, imho.
Good work devs!

I was just interested to know if it would be easy to implement a new tab. Because one of the scenarios could be that they just had to rewrite one of the tabs (FAQ), for whatever technical reason.

1689 posts Envato Elite Author
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Tean
says

We need the current comments system we have converted into some kind of forum type system, including all the comments made so far converted into forum threads, and all that being searchable and sortable in any possible way, thats what we need.

1211 posts Making art out of nothing at all
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3Ddym
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This is awesome man!

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PaulWinslow
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We need the current comments system we have converted into some kind of forum type system, including all the comments made so far converted into forum threads, and all that being searchable and sortable in any possible way, thats what we need.

You’re asking for a bit much there, don’t you think? How would you go about organizing every single comment posted so far on every single item into forum threads?

4151 posts After Effects Templates
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miseld
says

Can we get option to select multiple options inn support tab.
For example (Email + Supported through item comments)

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KBRmedia
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Good Job, Envato. Good Job.

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robertojorge
says

Can we get option to select multiple options inn support tab.
For example (Email + Supported through item comments)
+1 plus the extension of the textlines limit and basic html as said before by some members.

Think its a really good feature that may increase client confidence in buying an item specially if its a new comer… Nice implementation. :)

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Codevz
says

+1 very good, thanks

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