Hi all, I bought an item, this particular : http://themeforest.net/item/generic-unique-flat-psd-showcase/4972927?WT.ac=follow&WT.seg_1=follow&WT.z_author=PierreBorodin
The author does not reply to comments in 10 days.
I put this comment “worst support ever” and have deleted, why?
- Grew a moustache for the Envato Movember competition
- Helped protect Envato Marketplaces against copyright violations
- Envato Staff
- Community Ambassador
- Won a Competition
- Author has had an Item Featured
- Most Wanted Bounty Winner
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
While authors are not required to offer support, those who choose to will outline how you should contact them on their profile page, in the item description or in the comments.
The removed comment was inappropriate, and the author did respond to your initial inquiries. You’ve skipped over his reply, and posted the same question again, to which the Author no longer replied.
If there’s any other issues you’re encountering with that particular item, please contact Support via http://support.envato.com and describe in which way it’s malfunctioning, or not functioning as described.