12 posts
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Andrew_Parish
says

Hey, folks!

I got a song approved that ended in a category that may not be appropriate for its target. How do I contact the suport team? Should I open a ticket? I don’t really know how it works, I looked for a regular email address, but there seems to be none.

Thanks!

3289 posts Point. Counterpoint.
  • Envato Team
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ADG3studios
Envato team
says

You can do a file update via the edit tab on the item’s page, change one tag, and state the issue in the notes to reviewer. It’s the fastest way, response within hours if not minutes :)

12 posts
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Andrew_Parish
says

Thanks!=)

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